When installing QuickBooks Desktop or its updates, you might need to reboot it. However, sometimes users get stuck in QuickBooks requires that you reboot loop, which turns out to be a never-ending circle. It’s an issue that needs to be resolved. Here are some error messages that you might see on the screen:
“QuickBooks require a reboot to complete installation” |
“Please restart the machine and re run the Installer.” |
Let us get to the depth of this issue, learn why this occurs, and how to resolve it.
Reasons Why QuickBooks Keeps Asking You to Reboot
First, let us see why you get stuck in QuickBooks requires that you reboot loop.
- The QBWUSER.INI file might be missing or damaged
- It might be the case that the company file is too large
- Windows might be missing crucial Microsoft components, or they might be disabled or damaged.
- There might be an issue with the QuickBooks installation
- Your computer and operating system might be incompatible with QuickBooks or lack the required specifications
Now that you have an idea why do you run into the error, let us see how to fix it.
Top Solutions for QuickBooks Requires That You Reboot Loop
QuickBooks requires that you reboot loop is something that you might face while installing or updating the desktop application. In this section, we will show you how to troubleshoot this issue.
1. Log in to Windows as an Administrator & Enable .NET Framework 3.5
To resolve the error, make sure to log in to your computer as an administrator and enable the .NET Framework. Let us see how to do it step by step.
- Firstly, make sure that you have signed into your computer as Windows admin.
- Now, launch the Run window with the help of Windows+R.
- Then, type Control Panel in the search box and hit Enter.
- Tap on Programs and Features, and choose Turn Windows features on or off from the left pane.
- Enable .NET Framework 3.5 and then restart your computer.
Now, try to install QuickBooks or update the software.
2. Clear the Reboot Flag Using the Wordpad
This is a workaround that often helps users get rid of QuickBooks requires that you reboot loop reddit.
- Login to QuickBooks as an administrator user.
- Now, launch Wordpad. (It can’t be Notepad because Windows will autosave it)
- Type anything random in a new Wordpad file, and don’t save it.
- Hit the Start button, go to Power options, and choose Restart.
- When Wordpad or Windows asks you to save the Wordpad file, choose No or Don’t Save.
This should resolve the reboot flag. When the computer restarts, log into Windows as an admin user and try to install or update QB Desktop.
3. Attempt the Installation or Update in Selective Startup Mode
In normal mode, other programs can interfere and obstruct the software installation or update. Therefore, try the same in selective startup mode.
- Launch the Run window by pressing the Windows + R keys, enter msconfig and choose OK.
- Now, from the General tab, choose Selective Startup, mark Load System Service, and unmark the Load Startup Items.
- Go to the Services tab and mark the Hide all Microsoft services box.
- Click Disable All and then select Hide All Microsoft services box.
- The checkbox for Windows Installer must be marked; make sure of that.
- Tap on OK and choose Restart from the computer configuration window.
Finally, try to install or update QuickBooks and then switch back to normal mode. Here is how you can switch back to normal mode from selective startup mode.
- Launch the Run window by pressing the Windows + R keys, type in MSConfig in the Run box and then click the OK button.
- Go to the General tab, and choose Normal Startup, and tap on OK.
- Finally, from the system configuration window, choose Restart.
However, if the selective startup doesn’t help you get out of QuickBooks requires that you reboot loop, try the following method.
4. Utilize Quick Fix my Program and Program Diagnostic Tool
QuickBooks Tool Hub comes with various tools, like Quick Fix my Program and Program Diagnostic Tool, to help you resolve program problems.
If you face an error while updating the QuickBooks program, you can run these tools. However, if the error arises when you are trying to install the software, move to the next solution.
First, make sure you have the latest version of QuickBooks Tool Hub installed on your computer. Now, follow the steps below:
- Launch QuickBooks Tool Hub and go to the tab for Program Problems.
- Choose Quick Fix my Program.
- Now, back in the Program Problems tab in the Tool Hub, choose QuickBooks Program Diagnostic Tool.
Let the tool run for a while, and when it is done repairing, retry updating the software. However, if the QuickBooks reboot loop error shows up again, move to the next step.
5. Run QB Install Diagnostic Tool and Restart the Computer
QuickBooks needs certain components to run, and if they are damaged or missing, you will get an error while installing or updating it. The same can happen with issues with the Windows registry or incorrect installation.
To resolve that, run QuickBooks Install Diagnostic Tool, which will repair such components and the Windows registry.
Once done, restart the computer and reattempt QuickBooks installation. However, if you stay stuck in QuickBooks requires that you reboot loop update, you will need to modify the temp folder permissions.
6. Change Temp Folder Permissions
Let us show you how you can modify the temporary folder permissions in Windows.
- Hit the Windows key to launch the Start menu, and then type %temp% in the search box.
- Right-tap on the certain Windows TEMP folder, and from the list menu, choose Properties.
- Now, from the Properties window, go to the Security tab and choose Edit.
- Tap on the Windows Username and mark the box for Full Control from the Allow column.
- Click on OK.
Finally, try reinstalling the QuickBooks Desktop or its updates.
7. Try With a New Windows Admin User
The Windows admin user profile you are using might be corrupt and could be the reason for QuickBooks requires that you reboot loop. Therefore, try using a new Windows admin profile. Here is how you can create the same in easy steps:
- Log in to Windows as an admin and open the Control Panel by searching for it in the Start menu.
- Tap on the User Account two times, go to Manage User, and then press on Add.
- Type in the username and press OK. Tap on Change account type and choose Administrator.
- Tap on Finish, and when you see the User Accounts dialogue box, select OK.
Now, log out of the current Windows profile, log in with the one you just created, and install QuickBooks software or the update.
Conclusion
This was all on why you can’t get out of QuickBooks requires that you reboot loop. Moreover, we also saw how you can troubleshoot it.
However, even after carrying out various solutions, if the error continues, speak to a QuickBooks expert. Dial +1(855)-738-0359 and speak to an expert now!
Frequently Asked Questions
To restart the computer when QuickBooks prompts you to, close all windows. Now, tap on the Start menu, go to Power options, and choose Restart. This will reboot your computer.
To resolve the corruption in the company file, you need to run verify and rebuild utility on it. This is an inbuilt utility in QB Desktop and you don’t need to install the Tool Hub for it.
To prevent automatic or forced updates from QuickBooks, you can go to the Update options in the application and choose No for automatic updates. However, if you find the No option in QuickBooks automatic update greyed out, you will need to troubleshoot it.
Kate is a certified public accountant (CPA) with expertise in various accounting software. She is technically inclined and finds passion in helping businesses and self-employed people carry out bookkeeping, payroll, and taxation without worrying about errors. Every once in a while, Kate loves to travel to far-off places and relax in the lap of nature.