QuickBooks error 80010 is an issue with the payroll service that you can come across while carrying out payroll operations.
Often, the error description would direct the users to update some information to prevent their direct deposit from getting suspended. However, when they do update the info, they receive the same error.
| “Payroll Connection Error” or “Payroll Service Server Error. Please try again later. If this problem persists, please contact Intuit .” |
Thus, it becomes necessary to take a closer look at the error and explore all the potential reasons that can be responsible for leading you to it. Then we can have an idea of how to fix it. In this blog, we will explore these reasons and guide you with different ways to troubleshoot the error. Alright then, let us begin!
Possible Reasons for Error Code 80010 in QuickBooks Desktop
Here are different possible reasons that can give rise to the error code 80010 in QuickBooks Desktop:
- QuickBooks Desktop, payroll, or Windows Operating system is outdated.
- Your payroll subscription is inactive.
- License, company, or payroll information is incorrect, incomplete, or outdated
- The time and date on your system might be incorrect
- There might have been a network timeout
- You might be sending payroll data in multi-user mode
Now, let us see how to resolve the error.
Learn How to Troubleshoot QuickBooks Error 80010
In this section, we have listed down different methods you can implement to fix QuickBooks error 80010. As there are plenty of things that can give way to the error, often one method will not be enough.
Before following the steps below, it will be wise to update your operating system for optimized performance.
1. Ensure the Correct Time and Date on Your System
The time and date on your computer must be correct before you download or install software updates.
Therefore, ensure the time and date you see on your system is accurate according to your location. If not, follow the steps below to change the time and date:
- You will see the Time and Date icon on the right side of the Taskbar.
- Right-click on it and choose Adjust time and date.
- Now, from the dropdown menu to select the timezone, choose the right timezone.
Restart your computer and move to the next step.
2. Get QuickBooks Desktop and Payroll Updates
You should update your QuickBooks Desktop to the latest software components and product enhancements.
Moreover, you must update your payroll tax table to the latest release. Check if the error is resolved. If, however, you continue to face the same problem, move to the next step.
3. Check If QuickBooks is in Multi-User Mode
QuickBooks Desktop must be in single user mode when you send paychecks or send direct deposits, because if another user has logged into the payroll service account and hasn’t logged out properly, you can come across an error. Therefore, follow the steps to ensure that you are in single-user mode:
- Open QuickBooks Desktop and pull down the File menu.
- Choose Switch to Single User Mode. (However, if you see the option to Switch to Multi-user mode, don’t select it. It means you are already in single-user mode.)
Now, resume the payroll operations.
Conclusion
This was all about QuickBooks error 80010, the reasons that give rise to the error, and the expert-recommended ways to troubleshoot it. However, if you continue to face the same problem, get assistance from the QB experts. They are available at +1(855)-738-0359, around the clock.
Frequently Asked Questions
If you cannot connect your bank to QuickBooks, there might be an issue from your bank, probably temporarily. For example, the bank server might be down, or under maintenance. Try opening your bank website and see if it works fine. Moreover, give it a day and two and check if you can connect add your bank account in QuickBooks.
Error code 5010 can arise when updating an old copy of QuickBooks data. To avoid this, you need to do a read/query operation on the entity. This will help you obtain the latest Sync Token and metadata to update the entity. The catch is to have the latest read entity.
Kate is a certified public accountant (CPA) with expertise in various accounting software. She is technically inclined and finds passion in helping businesses and self-employed people carry out bookkeeping, payroll, and taxation without worrying about errors. Every once in a while, Kate loves to travel to far-off places and relax in the lap of nature.