You are all set to send direct deposits to your employees or independent contractors, and just when you try to log in with your PIN, you see QuickBooks error 30134 pop up on your screen.
Usually, it happens when you make multiple unsuccessful attempts to log in with a PIN or password that is apparently incorrect. For your security, the system locks up your account and shows you an error. This can be resolved by changing the PIN.
In this blog, we will explore some other reasons for error code 30134 in QuickBooks Desktop and the recommended ways to resolve it. Alright then, let us begin!
Reasons for the Error Code 30134 in QuickBooks Desktop
Here are some potential reasons why you come across QuickBooks error code 30134 when sending direct deposits:
- You might be trying to login with a PIN or password that is incorrect.
- QB Desktop payroll subscription might have expired or is inactive.
- There might be more than one active payroll agreement on the computer.
- QuickBooks files or programs or the company file might be damaged or corrupt.
Now, we will steer the boat toward fixing the issue.
Troubleshooting QuickBooks Error 30134 When Sending Direct Deposits
In this section, we will show you what you can do to troubleshoot QuickBooks error 30134. Therefore, go through these methods and follow the instructions given.
However, before you proceed with the steps below, we advise you to update QuickBooks Desktop. We take it that since you are making a direct deposit, you have already updated the payroll tax table.
1. Change the PIN for Direct Deposits
As discussed earlier, error code 30134 can result from an invalid PIN. Therefore, try changing the PIN.
a. Via the Send Payroll Data Window
Below are the steps to change the PIN in the Send Payroll Data window.
- Open QuickBooks Desktop and sign into the company file with an admin user.
- Pull up the Employees menu and choose Send Payroll Data.
- Choose Send from the Send/Receive Payroll Data window.
- Tap on Forgot your PIN from the Payroll Service PIN window.
- Type in the admin password for your QB company file.
- Choose OK.
- Now, create and confirm the new pin.
- Finally, choose Submit.
Alternatively, you can change the PIN from the Payroll Account Maintenance page if you remember the current PIN but still find the system returning an error.
b. Via the Payroll Account Maintenance Page
Below are the steps to change the PIN on the Payroll Account Maintenance page.
- Launch QuickBooks and login to the company file.
- Pull up the Employees menu and go to My Payroll Services, followed by Account/Billing Information.
- Log in to the Intuit Account.
- In the Direct Deposit section, tap the Update button beside the Direct Deposit PIN.
- Type in the present PIN.
- Now, create a new PIN and confirm it.
- Finally, choose Submit.
Once done, try logging in and sending a direct deposit.
Related Post: Resolve Payroll Error Code 40003 QuickBooks | Step-By-Step
2. Verify that the Payroll Subscription is Active
Let’s say your PIN is correct, but the payroll service subscription is inactive — you will run into an error.
Therefore, check and make sure the payroll subscription is active.
- Launch QB Desktop and then pull down the Employees menu.
- Head to My Payroll Service and tap on Account/ Billing Information.
- Log in with your Intuit account details to continue.
- On the QuickBooks Account page, check the Status section and make sure it is Active.
Note: If it is not Active, select Resubscribe. Follow the instructions on the screen to re-subscribe.
- Ensure the Service Name is correct. To check the service key number, hit Edit and verify. If required, make the changes and save them.
If You Can’t Reactivate QuickBooks Payroll Subscription
In case you find yourself unable to reactivate your QuickBooks payroll subscription and have already updated the software and tax table, update your billing information.
- Log in to camps.intuit.com.
- From the Products & Services list, find the product or service in question.
- Choose Details.
- Tap next to Payment Method in the Billing Information section.
- Update the payment information.
- Finally, choose Save and Close.
Now, try to reactivate the payroll service subscription.
Conclusion
This was all on why you see QuickBooks error 30134 when sending direct deposits. Hopefully, by carrying out the troubleshooting methods mentioned in this blog, you were able to get back on track and resume payroll operations. If you find that the problem still persists, dial +1(855)-738-0359 and speak to a QB expert!
Frequently Asked Questions
The error code 30134 in QuickBooks Desktop is a challenge users can encounter when sending direct deposits. The problem arises when the user enters an incorrect PIN to log in multiple times.
To troubleshoot a QuickBooks error that shows up when creating direct deposits, change the PIN from the Send/Receive Payroll Data window and verify the payroll service subscription.
Kate is a certified public accountant (CPA) with expertise in various accounting software. She is technically inclined and finds passion in helping businesses and self-employed people carry out bookkeeping, payroll, and taxation without worrying about errors. Every once in a while, Kate loves to travel to far-off places and relax in the lap of nature.