Intuit takes user data security very seriously, and QuickBooks error 185 arises when a user’s bank or financial institution requests more information to verify the user’s credentials. The account needs multi-factor authentication to ensure financial data security, and the error appears when the user fails to provide so. The error can be resolved through a security question or a One-time password.
Top 2 Causes For Banking Error 185 in QuickBooks
The reasons for banking error 185 in QuickBooks involve an issue with your bank/financial institution or internet-related problems. Let’s look at these causes in detail:
- User’s financial institutions or banks require more information to verify the user’s credibility.
- There are some internet-related problems such as poor network connection, unavailable wireless network devices or Windows Firewall restrictions.
The 4 Solutions For QuickBooks Error 185
There are 4 different ways to fix QuickBooks error 185: entering the required information, performing a disk cleanup, using a repair tool, and manually refreshing the connection between QuickBooks and the bank/FI. These are the steps you need to follow:-
Solution 1- Enter the Required Information
You need to enter the security question your system asked to fix this error. These are the steps you need to follow:-
- Run the QB-linked account that displays error 185 in QuickBooks.
- Type in the answer to a security question that your bank or Financial Institution asks.
Note:- The error can arise again if you have set up multiple security questions.
- Tap on the Submit button, and QuickBooks will remember the answer you entered for the security question.
- You also have an option to enter the OTP you received on your registered mobile number.
Solution 2- Manually Refresh QuickBooks Connection With Bank
Refreshing the bank account in QuickBooks helps reconnect the bank account and QB. This solution can also help in fixing QuickBooks Banking Error 185. These are the steps you need to follow:-
- Run the QuickBooks application and go to the Bank Accounts page.
- Tap on the Refresh All button.
- Click on the Refresh All option again after the update process is finished.
- Follow the same steps at least 5 more times.
- Answer any security question that pop-up on your screen and press Enter.
Generally, the answers to your security questions are stored in the cookies. You get QuickBooks online error 185 after the cookies expire. You are required to refresh the account to get the account verification page if the error appears because of expired cookies.
Also Read: Fix QuickBooks Error Code OLSU 1013 | Unable To Use The Bank Feed.
Solution 3- Performing a Disk Cleanup
The presence of unnecessary files on your system can sometimes lead to QuickBooks error 185. Disk Cleanup removes unnecessary files from the system. These are the steps you need to follow:-
- Press the Windows Start button and open your computer.
- Now right-click on Local Disk (C:) and choose Properties from the option.
- Find and tap on the Disk Cleanup button.
- A new window will pop up telling you how much space you will gain after the disk cleanup.
- Tick Mark the files you wish to delete.
- Tap on OK when the files are deleted.
Solution 4- Using Repair Tool For Your System
Download and install software that can help scan and fix the problems with your system. It can also help in solving QuickBooks error 185. These are the steps you need to follow:-
- Run the software you just installed on your system.
- Find and click the Scan and Clean button.
- Wait for the scanning process to get over.
- Click on the Fix All button and then wait again.
- Now run QB and check whether the error message is still appearing.
Now we expect that you know what should be done when QuickBooks error 185 appears on the screen. Disk cleanup helps remove temporary files from your system and becomes faster. If your error is still not resolved, we will advise you to reach out to an expert, who will guide you on how to fix it.
Oriana Zabell, a professional cloud engineer, has over three years of experience in desktop, online QuickBooks support and troubleshooting. She is currently working as a cloud hosting consultant with Asquare Cloud Hosting. She loves to read and write about the latest technologies such as cloud computing, AI, DaaS, small businesses, manufacturing. When not writing, she is either reading novels or is indulged in a debate with movie fanatics.