Troubleshoot QuickBooks Error 15227: Can’t Update Tax Table

Before you send paychecks or create direct deposits, you might have thought of updating the payroll, and lo!, the QuickBooks error 15227 just presents itself on the screen, accompanied by the following message:

Numerous reasons can give way to the error, and thus, a comprehensive set of steps is required to troubleshoot it. In this guide, we will take you through all the possible reasons for error code 15227 and proven ways to resolve it.

Why Can’t You Update Payroll in QuickBooks Desktop?

Here are various reasons that prevent you from installing payroll updates and give you QuickBooks error 15227.

• The QuickBooks software might be corrupt, damaged, or incompletely installed.
• You might be missing crucial Windows components.
• The software files were modified over time or by an incident, damaging the Windows registry.
• Viruses or malware have infected the system and its files.
• QuickBooks can’t connect to the server due to firewall restrictions or unfavorable internet settings.
• The Windows operating system is outdated.

These were some common reasons for the error. Now, let us explore how to fix it.

How to Fix QuickBooks Error 15227: 11 Expert-Recommended Solutions

Sometimes, the update errors might be temporary and can be fixed by restarting the computer and then trying the update again. However, if QuickBooks error 15227 still shows up, follow the methods listed below to fix it. But first, create a QuickBooks company backup.

1. Update the Operating System

If your operating system or its components are outdated, it can give way to incompatibility issues with QuickBooks. An update can fix that.

We have listed the steps to update the Windows operating system below. However, if you need to update MacOS or another operating system (OS), the steps for it would be totally different.

• Open the Start menu, and search for and open Settings.
• Go to Update & Security, followed by Windows Update.
• Click the button to Check for updates.
• Let the Windows check for available updates, and if there are any, download and install them all.

Finally, restart the computer and now update QuickBooks Desktop. In the end, update QuickBooks payroll.

2. Utilize Quick Fix my Program

If error code 15227 in QuickBooks Desktop shows up again, it could be due to program problems. To run a quick repair on the QuickBooks program, you can use the tool hub.

Therefore, firstly, install the latest version of QuickBooks Tool Hub on your computer. Now, follow the steps below:

• Launch QuickBooks Tool Hub. Click on the tab for Program Problems.
• Tap on Quick Fix my Program.

The tool will instantly repair the QB program. Check if you can update the tax table now.

3. Repair QB Installation Using the Tool Hub

However, if QuickBooks error 15227 still presents itself, this could be due to a damaged installation or a missing or corrupt Windows component. To resolve this, let us repair the QuickBooks installation.

• Open the QB Tool Hub and select the Installation Issues tab.
• Tap on QuickBooks Install Diagnostic Tool.

Give the tool some minutes to appear on the screen. After that, the repair process might take a while. When it is finished, restart the computer and run the payroll update. If you face the same challenge, perform a disk cleanup.

4. Run a Disk Cleanup

Disk clean-up accomplishes a boost in performance by clearing out unnecessary temporary and junk files. This can aid the update process. Here is how you perform disk cleanup in Windows:

• Press the Windows + R keys. You will now see the Run window.

• Now, enter cleanmgr, and choose OK.
• You will see the disk clean-up window. Choose the Drive C and then OK.
• Choose the file types you need to delete and hit OK.
• Note: If you have a doubt about what kind of files you can delete and what you shouldn’t speak to an IT expert.
• Finally, select Delete files.

Resume the QB operations now.

5. Launch a Complete Scan for Viruses and Malware

Viruses and malware might have affected your computer and system files. This is something that can prevent QuickBooks from installing updates.

Launch a complete scan for malicious files and threats and address such issues.

6. Import Digital Security Certificate for QuickBooks

QuickBooks requires a digital security certificate to set up a secure network connection and install updates.

If your desktop application is missing the security certificate or has an invalid one, you can encounter QuickBooks error 15227. Here is how you can install it:

• Close all QuickBooks windows open and then search for QuickBooks in the start menu.
• When the application shows up in the list of results, right-click on it and choose Open file location.

Note: Usually, the QuickBooks setup file (.exe) is at this address:
If you use QuickBooks Desktop Pro, Premier, or Premier Accountant: C:\Program Files (x86)\Intuit\QuickBooks 20XX
If you use QuickBooks Desktop Enterprise or Enterprise Accountant: C:\Program Files (x86)\Intuit\QuickBooks Enterprise Solutions XX.0

• Now, when the file location window opens, look for the QuickBooks file with a .exe file extension and right-click on it.
• Choose Properties and go to the Digital Signatures tab.
• Go to Details, and when the Digital Signature Details window opens, choose View Certificate.
• From the Certificate window, tap on the General tab and click on Install Certificate.
• Certificate Import Wizard window will now appear. Check, and if the Store Location is not chosen as Current User, do so.
• Choose Next. The Windows will automatically select the right store depending on the kind of digital certificate.
• Finally, tap on Next, followed by Finish.

After you see a confirmation message stating that import was successful, retry the payroll update.

7. Add Intuit as a Trusted Site

QuickBooks cannot update the payroll if the internet settings don’t let it connect to the Intuit servers.

To fix that, go to the Internet Options and add Intuit as a trusted site. Now, resume the tax table updates.

8. Create Firewall and Antivirus Exclusions for QuickBooks

There are other things that can inhibit the tax table update, such as the Windows and antivirus firewall.

One, the Windows or antivirus firewall can block QuickBooks from connecting to the Internet. Moreover, the antivirus can see QuickBooks programs as threats and stop them from running in the background. To avoid that, create QuickBooks exemptions to Windows and antivirus firewall.

9. Run Reboot.bat File

To re-register the .DLL and .OCX files and consequently resolve the QuickBooks error 15227, launch the reboot.bat file.

• Close any QuickBooks Desktop windows, preferably choose the Exit QuickBooks option to do so.
• Right-click on the QuickBooks Desktop icon and go to Properties.
• Choose the Open file location and then look for the reboot.bat file.
• Right-click on the reboot.bat file and choose run as an administrator.

Reboot.bat will run and close automatically. Restart the computer and then open QuickBooks Desktop. If asked to Install Now, choose that.

10. Run the System File Checker

Damaged or corrupt files can be the reason for payroll update error 15227 in QuickBooks Desktop. Launch the system file checker to resolve it.

• In the search box beside the Start menu, type Command Prompt.
• Right-click the Command Prompt and choose Run as an administrator.
• In the command prompt, type SFC /scannow and hit Enter.

Let the tool repair the files. Once it is done, reboot the computer and then resume the payroll operations.

11. Repair QuickBooks from the Control Panel

You can repair the QuickBooks program from the Control Panel to fix several errors. Here are the steps that will guide you in doing so:

• Close all the programs that are open and restart the computer.
• Don’t open QuickBooks Desktop; instead, search for the Control Panel in the search box beside the Start menu.
• Open the Control Panel and go to Programs and Features.
• Find QuickBooks in the list of applications and right-tap on it.
• Choose Uninstall/Change, followed by Continue, and then Next.
• Tap on Repair and then Next.

Follow the on-screen instructions to repair QuickBooks, restart the application, and resume the payroll update.

Conclusion

This was all on why you come across QuickBooks error 15227 when updating the tax table. Additionally, we explored proven methods to resolve the issue. However, if you continue to struggle with the challenge, speak to a QuickBooks expert. For that, dial +1(855)-738-0359!

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Kate Churchill

Kate is a certified public accountant (CPA) with expertise in various accounting software. She is technically inclined and finds passion in helping businesses and self-employed people carry out bookkeeping, payroll, and taxation without worrying about errors. Every once in a while, Kate loves to travel to far-off places and relax in the lap of nature.