QB Desktop is a widely used software that helps businesses manage their finances effectively. Nowadays, every small and large business is switching to QB Desktop to easily manage their financial records, generate invoices, and send reports.
Developers frequently release the QB programs, containing the latest features, bug fixes, and security patches. Users can easily install them through straightforward processes.
However, users sometimes come across an error message that says ‘no version of QuickBooks was found to update’ due to several underlying factors. Possible causes for this error include a weak and unstable internet connection, interference from security software on your system while updating QB, incorrect date and time in the system, or a different QuickBooks version that might be running in the background.
Possible Causes of “No Version of QuickBooks was Found to Update” Error
The error ‘no versions of QuickBooks was found to update’ usually arises due to various reasons and factors. Additionally, the error can be affected by either QB programs’ internal issues, Windows configuration, or the system components.
- Any background third-party application in Windows may interfere with the QuickBooks Desktop update.
- QB update errors can also occur due to a weak or unstable internet connection.
- A different version of QuickBooks Desktop may be running in the background, causing this error.
- Windows Firewall or internet security settings might block internet access and prevent downloading the QBDT update.
- If there is an outdated or expired version of the digital signature certificate in QuickBooks Desktop.
- Lack of permissions to download updates or incorrect browser settings.
- The QB Desktop program is damaged or corrupted, or the installation files are corrupted.
- The update process must be run as a Windows administrator user.
- Your Windows OS might not have the latest updates, which can cause compatibility issues when updating the application.
- Essential QB files or the folder might have gone corrupt.
These are the key factors that often trigger the ‘no version of QuickBooks was found to update’error, and lead to a loss of productivity and slow down the speed of your work.
Now let’s get to troubleshooting this error. You can find various methods to resolve this error in the next section.
How To Fix “No Version of QuickBooks was Found to Update” Error
When attempting to update the QBDT version, you may face this error, which can be troublesome and affect your work. Here are some troubleshooting methods that can help you eliminate this problem.
Solution 1: Check the Date and Time of your System
You need to verify the date and time settings in your system before you look for updates. The following are the steps to do so.
- Right-click on the bottom right corner of the screen on the Date and Time.
- Select the Adjust Date and Time option.
- Unmark the option Set the Time Automatically box and select Change the date and time settings.
- Now, set the correct data and time, and ensure that Set the Time Zone Automatically is turned on.
- Tap on the Change button and then, next, close the date and time settings window.
If you continue to come across the update error even after verifying the date and time settings in your system, then try the following step.
Solution 2: Check Your Internet Connection
Follow the steps below to verify and set up the internet connection.
- Access your default web browser and head to intuit.com.
- If you are unable to access the website, try configuring your browser settings.
- If the website is working smoothly, then access your QBDT and head over to the Help tab > choose Internet Connection Setup.
- Choose Use my Computer’s Internet Connection Settings to establish a connection when this application accesses the Internet.
- Click on Next and select the Advanced Connection settings.
- Choose Restore Advanced Settings under the Advanced tab.
- Choose OK.
If the error persists, follow the troubleshooting method below.
Solution 3: Check the System’s Firewall Settings
Click on the Start button and search for QuickBooks Database Server Manager.
- Under the QBDSM, access the Port Monitor option.
- Note the Port Number of your QuickBooks Desktop version.
- Then, click on the Start menu and look for Windows Firewall settings.
- Choose the Advanced settings from the left.
- Right-click on the Inbound Rules option and click New Rule.
- Select Port and hit Next.
- The TCP option should be enabled.
- Verify the Specific Local Ports box and input the port number.
- Select Next and choose Allow the Connection.
- Tap on Next and write a name for the rule.
After you complete this process, the ‘no versions of QuickBooks was found to update’ error should be resolved. If not, then proceed to the following process.
Solution 4: Get Rid of a Duplicate Copy of QuickBooks Desktop
Let us check and make sure there aren’t duplicate copies of QB Desktop installed on your computer.
- Removing a duplicate copy of the QBDT application from the system might resolve the error. Follow the steps below.
- Tap on Windows + R on the keyboard to access the Run command.
- Search for Control Panel.
- Once you access the control panel, move to the Uninstall a program tab.
- Right-click on the older version of the QBDT application and click on Uninstall the program.
- Follow the on-screen steps to uninstall the application.
If you don’t have any other version of the QB application installed on your system, try the next step to eliminate this issue.
Solution 5: Access QuickBooks as an Administrator
If you face ‘no version of QuickBooks was found to update cancelling update’, then you may not have opened QuickBooks Desktop as an administrator. To do so, follow the steps given below.
- Close all programs running on your system.
- Reboot the system.
- Right-click on the QuickBooks Desktop icon.
- Select Run as Administrator.
It should resolve the specified error and enable you to update QBDT. If it does not, then follow the next method to run the Quick Fix My Program tool, which will repair your QB programs.
Solution 6: Launch Quick Fix My Program
Using the Quick Fix my Program feature will help you resolve this update issue. You need to download and install the QuickBooks Tool Hub on your system to run this tool.
- Close the QuickBooks Desktop if it is running.
- Access the QB Tool Hub by double-clicking on the icon.
- After the Tool Hub is open, click on Program Problems.
- Then, choose Quick Fix My Program.
The tool will run a quick repair and fix any underlying issues that might have caused the ‘no version of QuickBooks was found to update’ error. If the problem persists, then go through the following method.
Solution 7: Access the QuickBooks Install Diagnostic Tool
Use the QuickBooks Install Diagnostic Tool if the QB update issue has not yet been resolved.
- Open the QuickBooks Tool Hub and click on the Installation Issues tab.
- Choose the QuickBooks Install Diagnostic tool.
- Next, the tool will run and fix the installation issue.
- Restart your system once the process is completed.
It will take about 20 minutes to repair common issues that prevent you from installing QB or cause the ‘no version of QuickBooks was found to update’ error. Now, let’s go through a quick recap of the entire blog in the next segment.
Relevant Error Codes Associated with QuickBooks Update
There are different case scenarios and error codes associated with the QuickBooks update error. Below is a table listing the error codes along with a guide to resolving them.
Quick view Table for No Version of QuickBooks was Found to Update Error
The table below provides an overview of the entire blog about the ‘QuickBooks no version of QuickBooks was found to update’ error. Moreover, you can use it as a quick review for the causes and solutions, as well as other essential information about this error.
| Error Description | No Version of QuickBooks was Found to Update |
| Possible Reasons | Interference from background third-party apps, weak Internet connection, duplicate QBDT version, interruptions from Windows Firewall or internet security, expired digital signature certificate, corrupt QBDT installation files, lack of admin permissions for update, outdated Windows OS, and missing QB files. |
| Troubleshooting Methods | |
| Tools Involved | QuickBooks Tool Hub, QuickBooks Install Diagnostic Tool |
Conclusion
The No versions of QuickBooks was found to update error can delay the QB Desktop and hinder your productivity. You can use several troubleshooting methods to fix this error, such as checking the date and time of your system is correct, ensuring a stable and strong internet connection, creating a Window’s Firewall exception for QuickBooks Desktop, removing any duplicate QB program, running the update as the Windows administrator, launch Quick Fix My Program to repair common issues, or run the QuickBooks Install Diagnostic Tool. The error prevents you from accessing any commands in your software or working with essential files, so it is crucial to resolve it.
However, if you continue to face this error, feel free to get professional support; our QB experts are just a call away. Reach out at +1(855)-738-0359.
Frequently Asked Questions
When you encounter this error, the reasons for this error are.
1. When third-party applications are running in the background.
2. The system will start lagging and get stuck at times.
3. When Windows OS is not updated.
4. If the essential files are missing or corrupted.
5. If the installation is not done correctly.
If you are using QuickBooks Desktop and want to check the version on which you are performing your operations, tap the F2 key on the keyboard. A Product Information window will appear on your screen letting you know about the current version of your QBDT and the release year of the product version.
When you are using QuickBooks and encounter this issue, here are a few solutions that you can try to fix the problem.
1. Verify that the Date and Time of your System are appropriate.
2. Set up your internet connection.
3. Check if the System’s Firewall Settings are not blocking QBDT.
Kate is a certified public accountant (CPA) with expertise in various accounting software. She is technically inclined and finds passion in helping businesses and self-employed people carry out bookkeeping, payroll, and taxation without worrying about errors. Every once in a while, Kate loves to travel to far-off places and relax in the lap of nature.