Last Updated on November 24, 2025
QuickBooks error 108 occurs in the Online and Self-Employed versions. It is often associated with a message or notification on your bank’s or credit card company’s website. This error message can also appear in the Online version when an issue blocks your account or connection.
Error 108 might keep you from financial record management and delay your work. Therefore, we have drafted this article to help you address it in the quickest way possible. Read this article and carry out the steps as instructed.
For real-time assistance, you can get in touch with our experts at +1 (855)-510-6487. They will help you resolve the banking issues in QuickBooks.
QuickBooks Online Bank Account Error 108 – An Overview
QuickBooks error 108 is associated with notifications from your bank and credit card company. These notifications can be:
- There is a change in terms of services.
- There are changes in the website.
- The maintenance process for the website is about to start.
- New offers are released.
Here’s what you might experience on your system when error code 108 arises:
- Error code 108 will appear on your screen, showing the bank or credit card details.
- Your QuickBooks application might start to lag and become unresponsive.
- The QBDT application will freeze.
- The application will crash constantly.
Now, let’s explore the causes of the error.
Understanding the Causes Behind the QuickBooks Error 108
Listed below are the reasons behind the banking error in QuickBooks:
- The error can be caused by deleting the transactions.
- You might be logging in to your bank incorrectly.
- Banking or credit card credentials are not updated in QuickBooks after changing them on the website of the financial institution
- The QuickBooks application might be unable to connect to the bank server due to an unstable internet connection or a server failure.
- It is possible that the transactions were deleted in your system.
- There might be pop-up blockers installed in your system, which can lead to error 108 in QuickBooks.
- You might have more than one version of QuickBooks installed on your computer.
- The banking feature might be outdated
- Multiple bank accounts can cause conflict in the system.
Once you have understood the reasons behind the banking error, let’s move to the troubleshooting methods.
Troubleshooting Steps for QuickBooks Bank Error 108
The process to fix QuickBooks error 108 requires users to perform two steps. It includes going through your credit card or bank’s website and updating the bank connections within QBO. The process for completing the second step differs between the Online and Self-Employed versions. Let’s look at these steps in detail.
Step 1: Check Messages on the Website for Your Bank or Credit Card Company
Log in to your bank or credit card’s website using the same credentials you used for connecting your account to QuickBooks. Go through all the messages and notifications. Follow the steps below to access it:
- Sign in to your bank or credit card’s website.
- Ensure you fill in accurate information, the same as you used to connect to the QuickBooks account.
- Check if there are any updates, messages, or notifications for your account from the bank.
- Different actions appear on the screen, along with the steps to follow.
The common messages that block your QB and bank servers are:
- New service terms.
- New offers.
- Maintenance or site change announcements.
There can be a situation when you don’t get any pop-up message in your system. In that case, check if you have blocked notifications for the website.
Read More: QuickBooks Error Code 102 appears when your company file fails to open due to corrupted data or network issues. Visit our step-by-step guide to fix this error and restore seamless access to your QuickBooks files.
Step 2: Update your Account Connections in QuickBooks
This step will fix QuickBooks error 108 by refreshing the connection between your bank and QB. The procedure you need to follow differs between the Online and Self-Employed versions.
QuickBooks Online
- Log in to your QuickBooks Online account.
- Go to the Bookkeeping option.
- Then, go to the Transaction section.
- Tap on the Banking transaction menu.
- Click on Update.
QuickBooks Self-Employed
- Log in to your Self-Employed account.
- Tap the Profile icon.
- Then, tap on the Bank Accounts option.
- Now press Refresh all.
If you are not prompted with the message on your screen for your bank account listed below, we have mentioned bank-specific information that you need in this situation.
Banks-Specific Steps If You Can’t See Notification
Contact your bank if the error message appears on your QB screen, but you cannot see any notification on your account’s screen, even with the pop-up blocker active. Certain types of messages that can cause error 108 may be hidden from view.
a. Bank of America
Customers of Bank of America will need to contact the company and request enrollment in Account Management. You will not see the notifications that are preventing you from downloading transactions into QuickBooks Online if you are not enrolled.
b. Fifth Third Bank
If you’re getting QuickBooks error 108 from Fifth Third Bank, try logging in from an unidentified computer, set up new security features as directed by the bank, then update manually.
Step 3: Use System File Checker
You can use the system file checker in your system to fix the QuickBooks error 108 by following the steps below:
- Tap on the Start menu.
- Search for cmd in the search bar.
- Hold the Ctrl+Shift key on the keyboard.
- Hit Enter.
- When a pop-up message appears, tap Yes.
- In the new command window, search for sfc /scannow.
- Hit Enter.
This will enable the System File Checker to run and check whether your system is the cause of the issue.
Step 4: Clear Browser Cache and Cookies
You can also clear your browser’s cache and cookies to fix the issue.
For Chrome:
- Access Chrome on your system.
- Click on the three dots in the top right corner.
- Tap on Delete browsing data.
- Select the time range.
- Tap on Delete Data.
For Firefox:
- Access Mozilla Firefox.
- Tap on the Menu option from the top-right corner.
- Go to the Settings tab.
- Select the Privacy & Security option.
- Head to the Cookies and Site Data section.
- Click on the Clear Data option.
For Microsoft Edge:
- Access Edge on your system.
- Tap on the Settings menu.
- Go to the More section.
- Choose the Settings option.
- Click on Privacy, Search, and Services options.
- Head to the Delete Browsing Data.
- Tap on the Clear Browsing Data Now option.
For Safari:
- Access the Safari browser.
- From the top-right corner, go to the Menu option.
- Choose Settings or Preferences.
- Then, tap on the Privacy option.
- Tap on the Manage Website Data section.
- Tap on Remove All.
- Click on Done.
Check if the issue persists in your browser.
Step 5: Update Banking Information in QB Online
The following troubleshooting methods will help you retrieve accurate details from the accounts without encountering errors.
- Log in to your QuickBooks Online account.
- Go to the Banking section.
- Then, tap on the bank accounts section.
- You can see a pencil icon beside the account name.
- Click on it to edit.
- Choose the Edit Sign-In Information option, then log in to your account with the ID and password for online banking.
You can also update the QB version if it is related to the outdated version of the application.
Note: Remove duplicate transactions in QuickBooks Desktop and Online to maintain accurate accounting. Learn how to fix duplicate invoices, bills, payments, and entries quickly. Visit our guide for QuickBooks duplicate transaction removal solutions.
Step 6: Update QuickBooks Desktop
If you are using an outdated version of QuickBooks, you might encounter QuickBooks error 108.
- Open the QBDT application in your system.
- Then go to the Help menu.
- Click on the Update QuickBooks Desktop option.
- Tap on the Update Now option.
After the update is completed, restart your system.
Step 7: Update Your Windows
You can update your Windows OS to resolve error code 108.
- Go to the Start menu.
- Search for and access Settings on your system.
- Then, move to the Update and Security tab.
- Click on Check for Updates.
If there is any update available, download it and restart your system once it is done.
Conclusion
This blog will help you overcome the QuickBooks error 108, which is associated with the bank accounts. We have covered the potential causes of this problem to help you understand what might be causing it. Additionally, we have provided you with the troubleshooting steps you need to resolve this problem. If you need any further help with the banking issue in your system, feel free to contact our experts at +1 (855)-510-6487 for a free consultation.
Frequently Asked Questions (FAQs)
What may I experience while facing the QuickBooks error 108?
While encountering the banking error in your system, the following problems can be seen:
1. Slower performance in your system.
2. The QB application crashes more often.
3. Your Windows OS can be unresponsive and lag.
4. The error message 108 can be seen on the screen.
How to fix the banking error in QuickBooks Desktop with error message 108?
There can be different methods you can perform to fix the error 108 in your QBDT.
1. Verify your bank and credit card status.
2. Review the messages from the bank server.
3. Clear browser cookies and cache.
4. Update the account connections.
How can I turn off pop-ups for the Chrome browser?
To turn off the pop-up notification in your browser, here are the steps to follow:
1. Go to the Chrome browser.
2. From the top-right corner, click on the Menu option.
3. Select the Settings option.
4. Search and access the Site settings menu.
5. Select the Pop-ups and redirect option.
6. Click on the Turn off option to block pop-ups.
Oriana Zabell, a professional cloud engineer, has over three years of experience in desktop, online QuickBooks support and troubleshooting. She is currently working as a cloud hosting consultant with Asquare Cloud Hosting. She loves to read and write about the latest technologies such as cloud computing, AI, DaaS, small businesses, manufacturing. When not writing, she is either reading novels or is indulged in a debate with movie fanatics.