You might come across the following error message when opening the company file in QuickBooks:
| “Error -6155, 0 an error occurred when QuickBooks tried to access the company file”. |
The reasons for QuickBooks error 6155 0 could be damage to data or the program, outdated application, installation issues, etc. To troubleshoot error code 6155 0, you need to first explore all the reasons why it happens and then follow the instructions given by the experts to fix it. This is what we are going to explore in this blog. Therefore, continue reading.
Reasons Why QuickBooks Can’t Connect to the Company File
These are the reasons why you can’t open the company file and run into the QuickBooks error 6155 0:
- QuickBooks Desktop software installation is incomplete or corrupt
- .ND and .TLG Files are damaged or corrupt
- You are running an outdated version of QuickBooks Desktop
- There is an issue with the file path or the folder storing the company file
- QuickBooks Desktop is not correctly installed
- The folder permissions aren’t set correctly. For instance, QuickBooks doesn’t have read and write permission to the folder that stores the company file.
We will now proceed to discuss the different methods you can use to troubleshoot the issue.
Tried and Tested Ways to Troubleshoot QuickBooks Error 6155 0
To resolve QuickBooks error 6155 0, there are certain things one needs to do. For example, firstly, it is crucial to keep your QuickBooks updated to the latest version. Moreover, you can run the File Doctor to fix company files and network issues and open firewall ports automatically. In this section, we will guide you through these solutions one by one.
1. Update the QuickBooks Desktop Application
First, update your QuickBooks Desktop to the latest release. This means that you get the recent component on your computer with enhanced performances, which also resolves bugs and errors. Now, move to the next step.
2. Run QuickBooks File Doctor
Run QuickBooks File Doctor, which will quickly repair common company and network issues. This is often crucial to resolve company file errors like 6155 0. However, to do so, you need to install QuickBooks Tool Hub first.
Next, run QuickBooks File Doctor to repair both the company file and network issues. (see the image below for reference)
However, if that doesn’t resolve QuickBooks error 6155 0, move to the next step.
3. Rename the .ND and .TLG Files
If you fail to open the company file, the .ND and .TLG files might be damaged. However, it is quite easy to recreate them. The steps below outline how to do so:
- Open the QuickBooks folder, the path for which is generally: C:\Users\Public\Documents\Intuit\QuickBooks\Company File
- Now, look for files with your company name but with extensions .nd and .tlg
- Right-click on each of them, add .old right after the extension without a space, and save the changes.
- If asked whether you want to make the above changes, choose Yes to confirm.
After you have the same for both .nd and .tlg files, launch QuickBooks Desktop and access the company file. If the error persists, move to the next step.
4. Ensure QuickBooks File is Not Read Only
Let us check the properties of your QuickBooks company file to ensure that it is not set as read-only.
- Open the QuickBooks folder and right-click the company file you found trouble opening.
- From the list of options, choose Properties and then deselect the checkbox for Read-Only.
- Choose Apply followed by OK.
Now, resume your QuickBooks operations.
5. Set Up File Sharing Permissions
QuickBooks needs to have read and write permissions to the folder storing the company file. Moreover, you should be signed into Windows with admin rights, or the user you have logged into Windows needs to have read and write permissions to the company file.
If not, you will not be able to access the company file. Therefore, set up Windows file sharing permissions. If this doesn’t help, and you are opening a company file in multi-user mode, configure the Windows and antivirus firewall.
6. Restart the Workstations and Server
If you face QuickBooks error 6155 0 when opening the company file in multi-user mode, restart all the computers that have access to your company file.
Moreover, restart the server or computer hosting the company file. Finally, try accessing the company file. If the error persists, you might need to troubleshoot the multi-user mode issues in depth.
If you are in single user mode and continue to face a problem opening the company file, start afresh with a clean installation of QuickBooks Desktop.
Conclusion
This was all about the reasons for QuickBooks error 6155 0 and the expert-recommended ways to troubleshoot it. However, even after carrying out the above steps, if you continue to face a problem accessing the data file, speak to a QB expert. Dial +1(855)-738-0359!
Frequently Asked Questions
When you try to open the QuickBooks company file, something might interrupt or prevent it, for instance, an outdated application, firewall blockage, unfavourable Windows and file sharing permissions, damaged .nd and .tlg files, etc.
Here are some things that you can do to resolve error code 6155 0 when opening the company file:
1. Update QuickBooks Desktop: Update the QuickBooks Desktop application to ensure that you have the latest components and software enhancements and prevent incompatibility with Windows.
2. Run QuickBooks File Doctor: Run the QuickBooks File Doctor to repair the company file and network issues and open the blocked firewall port automatically.
3. Rename the .ND and .TLG File: Rename the .ND and .TLG files to add .old after the original extensions, which will direct QB to create fresh copies of these files.
4. Set Up File Sharing Permissions: Configure the file sharing permissions for the QuickBooks file to ensure the current Windows user and QuickBooks can read and write to it.
5. Restart All the Computers: Restart all the computers that have access to the company file, including the workstations and the server, and then try accessing the company file.
Kate is a certified public accountant (CPA) with expertise in various accounting software. She is technically inclined and finds passion in helping businesses and self-employed people carry out bookkeeping, payroll, and taxation without worrying about errors. Every once in a while, Kate loves to travel to far-off places and relax in the lap of nature.