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How to Resolve QuickBooks Error 590 When Updating Bank Feeds

Last Updated on November 12, 2025

It is essential to update your bank account, but you may encounter QuickBooks error 590 at times. This issue is commonly seen when a user is registered with multiple banks but cannot connect to any of them. The list of banks includes Bank of America, Chase Bank, Capital One, Wells Fargo, and many others. When it occurs, an error message can be seen on your screen that says:

“Something unexpected happened, and we can’t connect to YOUR BANK NAME. Try again in a few hours. (590)” 
“Try again in a few hours. (590)”
“Please enter your (BANK NAME) Business Banking Username and Password required for login.”
“We found the right bank, but still need to find the right transactions there.
Let’s search the list of banks to find the specific one that has your transactions. (107)”

Although there may be other reasons for this error, such as downtime on the banking server. Moreover, if you cannot read the captcha correctly or if your internet connection is slow and prevents you from connecting to the bank, QB error 590 may be triggered. This blog will cover all the necessary information in depth to help you troubleshoot it when you encounter them in your system.

When setting up an employee’s bank account, if you need any help, feel free to get in touch with our team of experts at +1(855)-510-6487.

Main Reasons Behind QuickBooks Error Code 590

Let’s first understand the reasons for this error. The primary reason is the Google CAPTCHA that appears when adding a bank connection. Below, we have listed the other reasons as well:

  • Suppose the verification process on the bank website takes longer than usual.
  • The bank website might be experiencing downtime and is not responding to the user’s login request.
  • When you are not able to pass the Google Captcha verification.
  • One reason could be a slow internet connection or no internet connection.
  • If the bank feed is not activated in the QuickBooks application settings.
  • When banking information is not updated, this error can occur.
  • When the bank server makes changes while you’re connected to QuickBooks, especially via QB Web Connector, it can cause QuickBooks error 590. 
  • If the QB Web Connector applications are corrupt or damaged.
  • The two-step authentication procedure can also lead to this error in your system.
  • If the QB application is missing any components.
  • When the firewall application blocks QuickBooks operations.
  • Your system’s virus and malware files can also cause this error.
  • When you are logging in, if you have entered the wrong user ID or password.

All these errors in the system can lead to error code 590 in your QBDT. Now, let’s move on and review the things to keep in mind as you begin the repair process.

Things to Keep in Mind When You Fix the QuickBooks Error 590

Make sure that you don’t overlook the following prerequisites when you fix the error 590 in QB:

  • Ensure you use a reliable internet connection on your system.
  • Log in to your bank’s website to verify security issues.
  • Disable the browser extensions that can block your operations in QuickBooks.
  • Get to the latest version of QuickBooks to avoid this error. 
  • Always clear your browser’s cache and cookies.
  • Try reconnecting to the bank server using a private browsing network.
  • If you are using a VPN, disable it, then check for the error.
  • Allow third-party connections in the network.
  • Check your bank login credentials.
  • Enable the pop-up notification for authentication.

Let’s move ahead and learn what troubleshooting methods you can use to fix this problem.

Troubleshooting Steps To Resolve QuickBooks Bank Connection Error 590

Before you move on to the solutions, try disconnecting your bank account from QuickBooks Online, then reconnect it to create a new connection with your financial company file. Moreover, you need to understand how disconnection can affect your transactions and activities. Below, we have listed two problems that disconnecting your bank account from QuickBooks Online can lead to:

  • You won’t receive the banking transactions in QuickBooks if you disconnect your bank account. 
  • If there are any transactions under the For Review section, they will get deleted.

Now, let’s proceed with the following resolution methods to fix QuickBooks error 590:

1. Check your Internet Connection

Firstly, review the network connectivity before you move to the solutions that require major changes:

  • Open the Microsoft Edge application. 
  • Then type QuickBooks.com and hit Enter.
  • Make sure to note the time it takes the browser to load the website.
  • If you notice the website loading too slowly, it indicates an issue with your internet connection. So, you must contact your IT expert to resolve the issue.

If the issue persists, try the following troubleshooting method.

Read more: Points To Consider Before Fixing QuickBooks Bank Feed Error OLSU 1013

2: Reconnect and Disable Your Bank Feed

When your Financial institution updates its bank website, it may also lead to error code 590. You can resolve it by updating your login information, following the steps below:

  • First, move to Banking from the left menu.
  • Then tap on the Update button.
  • Click the Edit icon next to the bank name.
  • Choose the Edit sign-in info option.
  • When asked, enter your user ID and password.
  • Click on Save and connect.

If the error persists, we suggest you reconnect to your bank account by following the methods below.

Solution 3: Reconnect your Bank Account

You must verify that your username and password match while you try to connect to the Capital One account. If you have multiple accounts, make sure you use the correct username and password for each account when trying to connect.

Disconnect the bank account if already connected:

  • Move to the Banking tab.
  • Choose the Capital One account.
  • Now, click on the Edit icon.
  • Click on the Edit info option.
  • Under the Account detail window, check the “Disconnect this account” box on the Save page.
  • Click on Save and Close.

Or you can just follow the steps below to connect it:

  • Tap on the Add account section under the Banking page.
  • Now, enter the website’s page.
  • Sign in and enter your Capital One login details.
  • Now, follow the instructions to connect the bank account.

Once done, QuickBooks will automatically download 90 days’ worth of transactions. Make sure to delete those duplicates. Then, match/add those that are not to pacify your account.

Note: Encountering QuickBooks Error OLSU 1024 while connecting your bank account? This issue usually appears due to outdated financial institution details or damaged bank settings. Refresh your connection, update QuickBooks, and reconfigure online banking.

Solution 4: Try to add a new connection

You can try these steps to get your transactions when using Google reCAPTCHA is taking too long to verify:

  • Sign in to your bank’s website.
  • Choose the date range of transactions you want.
  • Now, select one of the following supported file types: Comma-Separated Values (CSV), Quicken (QFX), QuickBooks Online (QBO), or Microsoft Money (OFX).
  • Download the file to your computer.
  • Log in to your QuickBooks Online account to upload the file.
  • On the left pane, select Banking.
  • Then select the Banking tab.
  • At the top right, select File Upload from the drop-down.
  • Click Browse and select the file you saved. 

If you’re able to connect to a new connection, it is recommended that you run the Verify Rebuild utility in QuickBooks.

Solution 5: Use the Verify and Rebuild Tool

Follow the steps below to run the verify data utility feature:

  • Head to the File menu.
  • In the drop-down menu, choose Utilities.
  • Now, select the Verify Data option.
  • Click on OK.

Now, to rebuild the data, follow these steps, which are as follows:

  • Again, go to the File menu.
  • Select the utilities option.
  • Choose the Rebuild Data option.
  • Click on OK

These steps will help you detect any issues with data and rebuild it to overcome it.

Solution 6: Enhance the Program Functionality

To check and verify if QB error 590 is caused by an issue with your bank’s server or not, create a sample company file and download your bank transactions from there. Then, proceed with the following steps:

Note: Ensure that you have backed up your company file to keep your data secure. Also, it is advised to use the updated version of QuickBooks Desktop. 

  • Choose New Company from the File drop-down list.
  • Enter a name for the test file and click Save.
  • Under the Create New Company wizard section.
  • Now, fill in the required fields.
  • Then tap on Finish.
  • Now add the account experiencing issues to the Chart of Accounts.
  • Here, set up Online Banking for that account.
  • Choose the Download transactions option.

If the problem persists, you can contact your bank’s support team to see if there are any changes or ongoing maintenance on their end. 

Conclusion

This blog has provided all the reasons that may cause the error in your system. Moreover, we enlisted troubleshooting methods to help you resolve QuickBooks error 590 without any hassle. However, if you get stuck while following any of the above-listed methods, we would suggest you to give us a call on the Asquare Cloud Hosting Helpline Number +1(855)-510-6487.

Frequently Asked Questions (FAQs)

What to do when I am unable to access my bank account due to QuickBooks error 590?

These are the steps you can follow when you are unable to access the bank account due to error 590:

1. Check if you are using the correct QuickBooks version.
2. Verify whether your bank server is experiencing any issues.
3. If you have multiple accounts, don’t mix them.
4. Ensure your web browser is up to date as well.
5. Turn off the browser extensions that are blocking your connection.
6. Don’t use the VPN to access QuickBooks.

How to recognize error 590 in QuickBooks?

When the error message appears on the screen while updating the bank feeds, bank transactions do not refresh or sync the data, or the bank server timeout can be seen on in your system.

How can I overcome the banking error 590 in QuickBooks?

You can easily tackle the banking error 590 in QB by using the QuickBooks Tool Hub, reconnecting to the bank server, adding a new connection, verifying your internet connection, or even using the Verify and Rebuild utility tool in your system.

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