Last Updated on November 12, 2025
QuickBooks Error 350 can occur while connecting with your bank or credit card account in QB Online. Due to this bank connection glitch, you won’t be able to download the recent QB transactions. When the online banking error takes place, the following error messages appear on your screen:
| “Can’t Connect Bank Error 350” |
| “the old connection doesn’t work” |
Moreover, some users are experiencing issues accessing bank feeds from PNC Bank, where an error message “PNC Bank Connection not working; Security question does not match” appears on the screen. There are multifaceted reasons that can cause this banking error; to learn more, follow the next section of this blog.
Troubleshooting the QuickBooks error 350 could be a hectic process. If you don’t want to handle it on your own, let our QB experts fix your issue. Call us at +1(855)-738-0359 and speak with a professional.
Potential Reasons Behind the Error 350 in QuickBooks
As said above, several reasons can trigger bank error 350. To help you become aware of them, we have listed all possible causes of QuickBooks error code 350 below.
- The bank servers might be down due to maintenance, or they are being updated
- QuickBooks might fail to establish a stable connection with the banking servers
- The transactions in your company file might be corrupt.
- Damaged or faulty QB company file
After discussing all the significant causes behind this issue, you need to carry out the following solutions.
Top Effective Ways to Resolve QuickBooks Banking Error 350
There’s no denying that QuickBooks Desktop error 350 can hamper all your ongoing work. Thus, you need to troubleshoot the bank connection error at the earliest. Here, we have listed all the possible effective methods that can help you fix error 350 in the QuickBooks application at the earliest.
Method 1: Verify and Rebuild the Data
Due to faulty or compromised data in the QuickBooks company file, error 305 can occur in the QB Desktop. In such a case, you should verify and rebuild the data integrity by following the steps below.
- Open the QuickBooks application and go to the File menu
- From there, select Utilities, then Verify Data
Note: However, you need to run the rebuild process whenever the error message “Your data has lost integrity” appears on your screen.
To rebuild data integrity, follow the steps outlined below.
- Go to the File menu and select Utilities.
- After that, click on Rebuild Data.
- Select the location where you wish to save the backup of your company data and click on OK
- The Rebuild Data Utility tool will start as soon as the backup process completes
Note: At times, a Wells Fargo online banking error 350 may appear while backing up your QuickBooks data. Here, tap OK to confirm.
Method 2: Reconnect the Bank or Credit Card Account
If QuickBooks error 350 continues to trouble you, follow the steps below to re-link your bank account with QuickBooks.
- Start by choosing the bank or credit card account you wish to reconnect
- Next, select Edit > Edit account sign-in
- Here, you should confirm the user ID and password that you are using to sign in to your bank’s website
- Now, re-enter the bank info if required
- Choose Save and connect
Note: When you reconnect the bank account or credit card successfully, you will get a “Connection Complete and transactions updated!” prompt.
- Complete the process by selecting the Done option
Next, you should check whether this issue is resolved or not. Hopefully, this will resolve the QuickBooks Desktop.
Method 3: Find Out the Error in the QuickBooks Log File
Follow the steps mentioned below to find out the error in the QB Log file.
- Go to the QuickBooks homepage and press the F2 key to open the Product Information Window
- Further, get access to Tech Help by pressing the F3 key
- Now, go to the Open File tab and search for logs. When found, click on Open File
- At last, look for the error message and the transactions that have triggered the Intuit QB error code 350
If the above method didn’t help you fix QuickBooks software error 350, then you must move to the next one instantly.
Method 4: Re-entitle the Connection Between QuickBooks and Your Bank
Carefully follow the given methods to resolve the QuickBooks Bank error 350 efficiently.
- Firstly, go to the Banking menu and select the account that is displaying the QuickBooks bank connection error 350
- Click the Sign in to your (bank’s name) link, then enter your online banking credentials
- Select all the accounts that you want to link with QuickBooks and click on Continue
Note: The “OAuth” window will close after this step.
- Lastly, click Update to ensure that you have downloaded all transactions into QuickBooks
After re-establishing the connection between QuickBooks and the bank account, you should check whether the issue is resolved. However, if you are still facing the same issue, you should carry out the next method.
Method 5: Fix PNC Bank Connection Error 350 by Manually Updating Your Bank Account
- Open the QuickBooks Desktop and navigate to the Banking menu. From there, click on Update
- When prompted, enter your Multi-Factor Authentication (MFA) credentials, then click Continue Update
Important: The above steps can also help you resolve several errors, such as PNC Bank error codes 105 and 350, when connecting your Wells Fargo Account.
Method 6: Use the QuickBooks Tool Hub to Fix Bank Account Error 350 in QuickBooks
You should utilize the QuickBooks Tool Hub to resolve various errors and problems in the QB application. To resolve error 350, you should run the Quick Fix My File and QuickBooks File Doctor tool by following the instructions below.
Run the Quick Fix My File Tool
Follow the instructions below to run the Quick Fix My File tool.
- Navigate to the Company File Issues in the Tool Hub
- Next, choose the Quick Fix My File
- Let the process finish, then select OK
Now, check whether the problem is solved or not. If you are still facing the same issue, you should run the QuickBooks File Doctor tool.
Run the QuickBooks File Doctor Tool
To launch the QuickBooks File Doctor tool, follow the instructions below.
- Again, access the QuickBooks File Doctor and head to the Company File Issues
- Next, choose the Run QuickBooks File Doctor tool
- Now, select Browse and locate your file from the company file dropdown menu
- Then, select Check your file > Continue
- Lastly, log in and select Continue
The time this process will take to complete depends on the size of your company file.
Note: Experiencing the QuickBooks Express Web Connect Error while downloading bank transactions? This error usually occurs due to incorrect login credentials or connection interruptions. Update your bank connection and reauthorize access.
Method 7: Clear the Browser Cache to Fix the CitiBank Error 350 in QuickBooks Online
Firefox:
Follow the instructions below to clear the temporary cache in Mozilla Firefox.
- Tap on the Menu button and select Settings
- Choose the Privacy & Security panel
- Now, tap on the Clear Data option in the Cookies and Site Data section
- After implementing the steps above, the “Clear browsing data and cookies” dialog will open
- Next, select the Everything option from the dropdown next to When
- Then, ensure that only the Temporary cached files and pages option is marked
- You can access more information about managing site data, see Manage local site storage settings
- After that, tap on the Clear button
- End the process by closing the Settings page
This will help you remove all the temporary cache from the Firefox browser. However, if you want to automate this process, go to How to clear the cache automatically.
Microsoft Edge:
Carry out the steps below to clear the cache in the Microsoft Edge browser.
- Start by choosing Settings and more > Settings > Privacy, search, and services
- Next, select Clear browsing data, then select Choose what to clear next to Clear browsing data now
- Now, select a time range from the drop-down menu from the Time range
- Then, select the types of browsing data you wish to remove
- Lastly, choose the Clear now option
Google Chrome:
Implement the steps below to clear the Google Chrome browser’s cache.
- Start by opening Chrome on your system
- Next, tap on More > Delete browsing data
- Select a time range, like Last hour or All time
- Now, choose the data you wish to delete
- Finally, tap on Delete data
Note: When you delete the data while signed in to Chrome, you will not be signed out of your Google Account.
Safari:
Clear the Safari browser cache by following the instructions below.
- Head to the Safari application on your Mac
- Next, select History > Clear History > then click the pop-up menu
- Lastly, choose how far back you wish your browsing history to be cleared
After clearing the unwanted data from the browser, check again whether the problem is resolved. Hopefully, the above-mentioned solutions will provide an effective troubleshooting to the QuickBooks error 350. For now, let’s conclude this blog with a quick review of the information we have covered so far.
A Quick View of QuickBooks Error 350
The quick-view table below shows the condensed version of the information we covered throughout this blog to provide you with an overall insight.
| Error Description | QuickBooks error 350 occurs when your bank or credit card can’t connect with QuickBooks. While encountering this error, you will get error messages, stating “Can’t Connect Bank Error 350” or “The old connection doesn’t work” |
| Common reasons behind the error | Down bank servers, an unstable connection between QuickBooks and the bank account, or temporary cache and cookies can cause error 350 in QuickBooks. |
| How to resolve this issue | Verify & Rebuild Data Utility, reconnect to the bank account, run the Quick Fix My File, and launch the QuickBooks File Doctor, or fix the PNC Bank file to resolve this issue. |
Conclusion
This detailed guide covers all the essential information about QuickBooks error 350, a banking issue in the QB application. It has outlined the common causes of this issue to raise your and mentioned the proven ways to resolve it. However, if you encounter any technical difficulties or inconveniences while resolving this issue, call us at +1(855)-738-0359 to speak to an expert.
Frequently Asked Questions (FAQs)
QuickBooks error 350 is a bank or credit account-related error in the QB application. It commonly occurs when the connection to your bank or credit card account expires or is updated by your bank. Here, you should know that some banks require you to reconnect every 90 days, while others only update it in a cycle of every 18 months. There can be several reasons behind this issue, such as down bank servers, incorrect transactions, or maybe the QB data integrity has been compromised.
To resolve the QuickBooks error 350, you should verify the data integrity. If you find out that the data has been compromised, you should run the Rebuild Data Integrity tool from the File menu in the QuickBooks application. If this doesn’t work, you should reconnect your bank or credit card account.
If you are facing error 350 in QuickBooks Online, you can resolve it by clearing the browser cache for the browser you use for QB. You should also ensure you use the QB application in the recommended browser.
Related Search Terms
how to connect wells Fargo to QuickBooks desktop, QuickBooks Online is showing Error 350
Oriana Zabell, a professional cloud engineer, has over three years of experience in desktop, online QuickBooks support and troubleshooting. She is currently working as a cloud hosting consultant with Asquare Cloud Hosting. She loves to read and write about the latest technologies such as cloud computing, AI, DaaS, small businesses, manufacturing. When not writing, she is either reading novels or is indulged in a debate with movie fanatics.
