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Rectify QuickBooks Web Connector Error QBWC1085 – Log File Error

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QBWC (QuickBooks Web Connector) is an application developed by Microsoft for Windows systems that allows QuickBooks Desktop and POS to transfer data and communicate with online web-based applications. However, recently, a number of users reported getting QuickBooks Web Connector error QBWC1085 right after launching QuickBooks Desktop or starting Windows. With this error, QuickBooks can’t connect with the third-party online applications you might use for several different operations like calculating taxes, tracking employees, or managing inventory. Basic troubleshooting, as suggested by Intuit, might not always help resolve this issue thus, our experts have developed some advanced troubleshooting solutions. Keep following this guide and learn what the most common triggers of error QBWC1085 in QuickBooks are and how to rectify them quickly.

Not being able to connect QuickBooks with web-based applications can hamper several crucial business operations. If you are also struggling with a similar situation because of QuickBooks Desktop error QBWC1085, get in touch with our support team for help at Asquare Cloud Hosting Helpline Number (+1855-738-0359)

What Exactly is QBWC1085 Error Message in QuickBooks?

As already discussed, QBWC1085 Error Message in QuickBooks Web Connector is an error that you get right after starting Windows or QuickBooks, and it directly affects your connection to online web-based applications like Shopify, WooCommerce, Method CRM, and several others. You get error QBWC1085 with different error messages describing the actual cause. Here is a list of them.

  • QBWC1085: QuickBooks was unable to write to the log file. QuickBooks will open without writing to log file.
  • QBWC1085: There was a problem with the log file. QuickBooks Web Connector will continue without the log file.
  • Exception Type Error: Unknown name

If you have also encountered one of the above-mentioned error messages, have a look at the reasons below and try to identify the solution accordingly.

What Causes QuickBooks Web Connector 1085 Error?

QBWC1085 log file web connector error may occur for the following reasons.

  • You may receive the error code QBWC1085 when the QWCLOG.TXT file of the web connector program gets damaged.
  • QBWC1085 error can also appear when QuickBooks cannot access the QWCLOG.TXT file for certain reasons.
  • QuickBooks Web Connector is not in the startup menu items.
  • Damage in the QuickBooks Desktop program can also be a reason for getting the error QBWC1085.
QB Web Connector Error 1085

As you are now familiar with the reasons that can trigger error code QBWC1085, let’s move further and learn how these issues can be rectified.

Prerequisite Before Troubleshooting Error QBWC1085

In some cases, error QBWC1085 can pop up when you don’t use any online web-based applications. In such instances, removing QuickBooks Web Connector from the start-up menu is suggested to resolve the issue. Here is how you can quickly remove QuickBooks Web Connector from your start-up menu to get rid of error code QBWC1085.

  • Restart your system and log in with an admin account.
  • Then, open Windows File Manager by pressing the Windows + E keys and go to C:\ProgramData\ Microsoft\ Windows \Start Menu\ Programs\ Startup folder.
  • Find the QuickBooks Web Connector folder in this location and right-click it.
  • Select the Delete option and confirm the action by pressing Yes.
  • Restart your system and try working with QuickBooks and online applications to see if this error is resolved.

NOTE: Click HERE to download the latest version 34.0.1001.27 of QuickBooks Web Connector for Windows. Once downloaded, unzip the archived file, launch the program installer, and follow the on-screen instructions to complete the installation.

How To Fix QuickBooks Web Connector Error QBWC1085?

Below are some of the most effective solutions that you can follow to troubleshoot QuickBooks Desktop error QBWC1085.

Solution 1: Enable QuickBooks Web Connector

With this solution, we will enable QuickBooks Web Connector and later move on to the advanced solutions to rectify the issue.

  • First, press the Windows + R keys to launch the Run dialog box.
  • Then, type MSConfig in the Run window.
  • After that, click on OK, followed by Startup.
  • Search for the QuickBooks Web Connector program in the list and checkmark it.
  • Further, click on Apply, followed by OK.
  • Now, restart Windows to activate the changes made to the QuickBooks Web Connector program.

Relaunch QuickBooks and sign in to your online application to check if adding Web Connector to the Startup programs helps resolve the error.

Solution 2: Rename the QWCLOG.TXT File

Renaming the QWCLOG.TXT file will not let QuickBooks identify it, and thus, it prompts the creation of a new file that is free of corruption. Here’s how you can rename the QWCLOG.TXT file to get rid of error QBWC1085.

  • Right-click the QuickBooks Web Connector icon in the system tray at the bottom left of the desktop screen.
  • Select Exit, open Windows File Manager, and go to C:\ ProgramData\ Intuit\ QBWebConnector \log folder.
  • Further, right-click the QWCLOG.TXT file and select the Rename option.
  • Then, rename it to QWCLOGOLD.TXT and save the file.
  • After that, restart the Web Connector application.
  • Moving ahead, reboot your computer and open the QuickBooks application.

Try using an online application integrated with QuickBooks to check if renaming the QWCLOG.TXT file resolves the error. If not, follow the next solutions and repair the QuickBooks Desktop application.

Solution 3: Repair QuickBooks Desktop for Windows

Repairing the QuickBooks Desktop is the final troubleshooting we will try to fix QuickBooks error QBWC1085.

  1. Restart your system and click the Windows Start button to open the Start menu.
  2. Now select Control Panel and click Programs and Features in it to proceed.
  3. You can also choose the Uninstall a Program option if you can’t find Program and Features.
  4. Find and select QuickBooks in the list of selected programs and click Uninstall/Change at the top.
  5. Click Continue or Next, and then hit Repair.
  6. Hot Next and let Windows automatically repair QuickBooks installation issues.
  7. Click Finish once done and check if repairing QuickBooks helps resolve the QBWC1085 error in QuickBooks.


Hopefully, the troubleshooting solutions mentioned in this blog have helped you resolve QuickBooks Web Connector error QBWC1085 without hassle. If you are stuck and need an expert’s assistance, then you must contact Asquare Cloud Hosting’s experts at +18557380359 Our expert team is available round the clock to help you tackle any errors or issues in QuickBooks Desktop.


1. Why do I end up with a QBWC1085 error while connecting to QuickBooks?

There are several reasons behind the error QBWC1085. One such reason is the damaged QBWCLOG.TXT file of the web connector program.

2. What leads to QuickBooks enterprise QBWC1085?

If you are getting error code QBWC1085 while working with QuickBooks Enterprise, this indicates that QuickBooks Desktop, for some reason, can’t access the QWCLOG.TXT file.

3. Why am I facing a problem with the log file QuickBooks?

You may end up with a log file error in QB when you cannot access the QBWCLOG.TXT file of the web connector program due to some reasons.

What could be the reason my QWCLOG.TXT file got damaged?

There are a number of possible reasons why any file, including QWCLOG.TXT, gets damaged on Windows operating systems. Some of these common reasons include malicious infection, mishandling of the data, corruption in the Windows operating system, or issues in the installation of QuickBooks Desktop.

How do I identify if My QuickBooks is infected with Web Connector error QBWC1085?

The below-mentioned factors will help you identify the QBWC1085 problem with the log file in your QuickBooks Desktop:
The QuickBooks software stops functioning appropriately.
Your software might freeze at regular intervals.
The functions of the web connector program stop working.
In some cases, you will stop receiving any response from Windows.

What are some other QBWC errors that I can get because of issues in the QWCLOG.TXT file?

Here is a list of some of the other errors from the QBWC series that you can face if, for some reason, the QWCLOG.TXT file gets damaged.
1. QuickBooks Error QBWC1005
2. QuickBooks Error QBWC1006
3. QuickBooks Error QBWC1007
4. QuickBooks Error QBWC1011
5. QuickBooks Error QBWC1012
6. QuickBooks Error QBWC1016
7. QuickBooks Error QBWC1018
8. QuickBooks Error QBWC1019

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