Listen to this articleQuickBooks Error 500 is a general error that can occur when using QuickBooks software. If you are getting this error message, then it means that your software is facing address field-related errors while syncing. This article will teach you how to fix HTTP Status 500 Internal Server Error.
What Is QuickBooks Error 500?
QuickBooks error 500 is a technical error. It occurs when the connection between the internal DBMS and the external server is disturbed for any reason. For example, QB error code 500 appears while you are syncing data with QuickBooks. This error can disrupt your entire workflow. So it’s important to understand why this error occurs and how to resolve it.
The signs of QuickBooks Error Code 500 are the following-
- If your active window program starts crashing, you may face this error.
- The error message will appear on the screen.
- Your device may crash when the program with the error is currently running.
- Your Window may respond slowly.
- Another sign of this error is when the systems begin freezing from time to time.
Why does QuickBooks Error 500 Occur?
There are several triggers for why QuickBooks POS Error 500 can occur. But the most common reason is a problem with the QuickBooks company file. When Error 500 in QuickBooks occurs, it is usually accompanied by a message stating that the company file has been damaged or is corrupted. This error can also appear on your screen if there is an issue with the QuickBooks installation. Or if the QuickBooks files have become damaged or corrupted. The following are the main reasons that cause QuickBooks Internal Server Error 500-
- The QuickBooks installation is incomplete, or the download file is corrupt.
- There is a virus or malware in your Windows system files. Or has a virus in QuickBooks that has become associated with program files.
- You have mistakenly deleted some files related to QuickBooks.
- The Windows registry may have become corrupted. Because of the recent installation or uninstallation of QuickBooks files.
- This error occurs when you sign out of the device’s QuickBooks company account.
- You may also experience this error when trying to connect to QuickBooks.
Best Solutions To Fix QuickBooks Internal Server Error 500
There are a few troubleshooting steps that you can do to try and fix QuickBooks error 500. These are the following-
Method 1: Log in to QuickBooks In Another Browser
Sometimes browsers cause this error in QuickBooks. Following this step, you can confirm if the browser is causing this issue and resolve it.
- If you work on Google Chrome or Mozilla Firefox user, press Ctrl + Shift + N to log in to a private browser.
- And if you are a Safari user, use the keys- Command + Shift + N.
Recommended To Read – How to Resolve QuickBooks Error TD500 In Easy Way?
Method 2: Verify And Rebuild Data
You can also run, verify and rebuild the data utility to fix QuickBooks error 500. Follow the points below to do so-
Run the Rebuild Data Utility
- Open QuickBooks application> then open File tab (You’ll find it on the Menu bar).
- Go to Utilities> then select Rebuild Data.
- You will see an error popup on your screen that recommends Store the company file or QuickBooks POS company file.
- Click on OK>the process of storing will start.
- After the process completes, click OK when the prompt appears.
Run the Verify Data Utility
- Open QuickBooks application> then open File tab (You’ll find it on the Menu bar).
- Click on the Utility option from the drop-down menu.
- Click on Verify data.
- If you see the message popup on your screen as “QuickBooks has detected no issues in your data.“> then click on OK. There is no need to move ahead with the process.
- But if you see an error message on your screen that says Qb error 500 detected. Then follow the points below.
- Locate the file with “QBWIN.log” or “QuickBooks.log” in the name of the files.
- Select these files
- Now click on the Verify Data Utility tool.
- Now look for LVL_ERROR in the file and copy it.
- Paste this file on the QuickBooks Help page.
- If you can’t find the above file, try searching in another location: DataData Damage Top LVL QuickBooks Help page.
- After that, you can fix the issue after locating the required files leading to the error.
Note: Remember to run the verify and rebuild data utility on the original company file location.
Method 4: Get Rid Of Cookies From Browser
Sometimes clearing the browser cache can be useful to rectify QuickBooks Error Message 500. But sometimes, certain cookies related to Intuit QuickBooks can also hamper the functioning of the software. Website preference may not show any issues occurring due to this. These are some steps to remove the cookies from the browser-
Google Chrome
- Open the Chrome browser.
- Select the More option from the top-right corner.
- Select Privacy and security, then select Site settings.
- After that, press the Cookies option and then choose site data from Content.
- Click on see all cookies and site data.
- Into the search bar, type the text “intuit.”
- Click on the Remove all shown button and press the trash can icon.
- Now restart the browser.
Mozilla Firefox
- Open the Mozilla Firefox browser and select firefox to the top left.
- Tap on Preferences.
- Click on Privacy and Security.
- Go to the Cookies and Site data option.
- Now click on the Manage data button.
- Locate the Intuit file by typing “Intuit” in the search bar.
- Click on Remove all shown options on the screen.
- Click on Save changes.
- Restart your device and use Firebox.
Hope now these methods help you aid QuickBooks Error 500 and get back to the working of QuickBooks. But there still might be a problem with your QuickBooks. In such a situation, reach out to the experts. You can contact the QuickBooks helpline number +1(855)-738-0359 and get the required help. You may also contact us if you can’t get rid of QuickBooks error 500 or any other QuickBooks error like 12007, 392, 3371, etc.
