Companies around the world have been using QuickBooks as it offers a high level of accessibility. You can access your books of accounts from anywhere through online mediums. Though sometimes, QuickBooks error code 12029 can cause a hindrance which refers to the failure of application to access the server. It appears when you are trying to download QuickBooks Desktop and payroll updates. Let’s look at why this error occurs and what shall be done in order to fix it.
QuickBooks error 12029 is technical in nature, and things we will discuss are a little difficult to follow for anyone who does not come from a technical background. If you face any difficulty in working on any of the mentioned steps, we will advise you to contact Asquare Cloud Hosting’s expert team at +1(855)-738-0359, and they will guide you in all possible manners.
What Causes QuickBooks Payroll Update Error 12029?
There are a lot of technical things involved when it comes to connecting with the server, and the failure of even one can lead to this error. It can be due to technical reasons such as the wrong configuration in windows or even external reasons such as poor internet connection. Let’s look at the possible reasons for QuickBooks update error 12029:-
- Poor or No internet connection.
- Downloading is unable to complete due to Windows Firewall settings or any third-party application.
- Your SSL settings are wrong.
- Internet Explorer is not your default Browser.
What Are The Troubleshooting Steps For QuickBooks Enterprise Payroll Update Error 12029?
As we discussed, there are multiple reasons for QuickBooks Error Code 12029 above. Thus, it is impossible to have one single troubleshooting method to fix all the issues. There are specific methods to fix this error and which method will work depends upon the reason why this error is occurring. If you know the cause of the issue, try the related troubleshooting method. Follow these methods one by one if you don’t know why this error is occurring:-
Note- You need to ensure a few things before you directly jump into the troubleshooting method in order to test connectivity and settings:-
- Download and run the TLS 1.2 Utility.
- Internet Explorer is your default browser.
- You can access secure websites outside of QuickBooks Desktop, such as your financial institution’s sign-in page.
- Your company file is running in single-user mode.
You will have to consult an IT expert if you are not able to access a secure website outside of QuickBooks.
Method 1- Review Your Internet settings
Internet Explorer is one reason why QuickBooks payroll update error 12029 might occur on your system. Follow these steps in order to do so:-
- Close down QuickBooks Desktop and run Internet Explorer.
- Choose Tools and then select Internet Options.
Note- You can also press Alt if you can’t find tools.
- Tap on the Security tab and then click on the Globe icon. Ensure that security is not more than Medium-high.
- Select Never Dial a Connection on the Connections tab if you don’t use the dial-up node (DUN) on the system, or choose ISP in case you do.
- Now tap on OK.
- Select LAN settings, then select Automatically detect settings and ensure that Use a Proxy Server checkbox is unchecked.
- In case Use a Proxy Server has a tick mark, document the whole address and port.
- Do not uncheck the Use a proxy server option in case the port is other than 80.
- Unmark it if the port is 80 for testing purposes.
- Tap on OK.
- Select Restore Advanced Settings from the Advanced menu, then go under Settings and find TLS 1.2 and make sure it’s checked. (There is a possibility that these options are not available in Internet Explorer.)
- Now tap on OK.
- Now close Internet Explorer and restart your computer.
Method 2- Remove QuickBooks from Firewall settings
As we mentioned, firewall security is one possible reason for QuickBooks online connection error 12029. You can manually remove it from the Firewall list by following these steps:-
- Tap on the Start button and search Windows Firewall in the search bar.
- Tap on Windows Firewall from the list of programs.
- Right-click the Inbound Rules under Advanced options and select New Rule.
- Click Next and select This Program Path under Programs.
- Click Next and select This Program Path under Programs.
- Click Next after selecting the QuickBooks file location.
- Then click Next after selecting Allow the Connection.
- Make sure you’ve checked all of the boxes before moving on to the next step.
- Give this rule a name, and then click Finish.
- To set outbound rules, follow the same steps as you did for inbound rules.
- This time, make sure to select Outbound rather than Inbound.
Method 3- Update QuickBooks
The outdated QuickBooks version is a possible cause of this error. You can manually update QB and fix this error. Follow these steps to do so:-
- Close your company file and then close down QB.
- Tap on the Windows start button.
- Search for QuickBooks desktop and then right-click on it and select Run as Administrator.
- While the No company file window is open, click on the Help tab and select Update Quickbooks desktop.
- Go on to the Options tab and choose Mark all; now press save.
- Go on to the Update Now tab and then choose the Reset Update checkbox.
- Tap on Get Updates once you are ready.
- Once the Update is over, close QB and then reopen it and tap on yes to install the updates.
Method 4- Clean install QuickBooks in Selective Startup
There is a possibility that an existing application or extra files are interfering with your work and leading to this error. Follow these steps in order to clean install QB in the selective startup:-
- Create a backup of your company file.
- Note down your QuickBooks desktop product and license info.
- Now press Window +R on your keyboard, the Run command window will open.
- Type in MSConfig and then press OK.
- Select Selective startup and Load system services from the General tab.
- Select Hide all Microsoft Services from the Services tab.
- Tap on Disable All.
- Unmark Hide all Microsoft services checkbox.
- From the list of services, make sure the Windows Installer checkbox is selected. Select the checkbox if it isn’t.
- Tap on OK,
- Select Restart on the system configuration window.
- Now clean install QuickBooks Desktop after restarting your system.
- Again press Windows+R and open Run command window.
- Type MSConfig and press OK.
- Select Normal startup in the general tab.
- Tap on Ok.
- Now restart your system.
So this has been all about QuickBooks error 12029. We discussed what all things could lead to this error what shall be done if you run into this error. We also mentioned the things one should take into consideration before jumping on troubleshooting steps. QuickBooks as software is capable of a variety of accounting functions. In case you found something difficult following any part, we will advise you to reach out to our Asquare Cloud Hosting Helpline Number +1(855)-738-0359, and they will guide you in all possible manners.