Whenever you create a company file on the QuickBooks desktop, it is stored in a particular location on your system following a precise path. QB locate that path and open the file whenever you try to access it. There are times when the application fails to access the required file and run into QuickBooks error 6177. The error message that appears on your screen in:-
“We’re sorry. Quickbooks encountered a problem.
We recommend you download the QuickBooks Connection Diagnostic Tool, which can assess and possibly correct the problem. If the problem continues, contact Support for assistance.
A lot of things we are going to mention below are technical in nature and a little difficult to follow for anyone who does not come from a technical background. If you face any difficulty in working on any of the mentioned steps, we will advise you to reach out to our Asquare Cloud Hosting Helpline Number, and they will guide you in all possible manners.
What Can Cause QuickBooks Error Code 6177?
There are various things that come into play when you access your company file, and thus, failure on the part of even one can lead to QuickBooks error 6177 0 cannot use the path. The list of all possible causes for this error is as follow:-
- Outdated QuickBooks Desktop application.
- Corrupted company file.
- File path or the company file gets corrupted.
- System infected with Virus or Malware.
- QuickBooks related system support files get deleted by accident.
Troubleshooting Steps For QuickBooks Desktop Error 6177 0?
As we mentioned above that, there are multiple reasons for Error 6177,0 In QuickBooks, and thus it is not possible to have a single troubleshooting step that will work for all issues. If you are aware of what is causing an issue in your system, jump to the related solution. In case you don’t know what is leading to the error in your system, try these solutions one by one:-
Solution 1- Update QuickBooks
Outdated QuickBooks desktop version is one big reason why Error code-6177,0: “QuickBooks is attempting to open this Company File” occurs on your system. You can simply fix it by updating your QBD application. Follow these steps in order to do so-
- Close down your company files and QuickBooks.
- Tap on the Windows start button.
- Find QuickBooks Desktop and then right-click on it. Now choose Run as Administrator.
- No company file should be open on your screen. Tap on the Help menu and choose Update QuickBooks Desktop.
- Select Mark All from the Options tab and then tap on save.
- Now Go to the Update Now tab and checkmark the Reset Update box.
- Once you are ready, click on Get Updates.
- Close and reopen QuickBooks Desktop after the Update is complete. Select Yes to apply the updates.
Solution 2- Move Your Company File
Change the location of your company file if it’s on a server, an external hard drive, or the cloud. There is a possibility that your system is not able to access the file as the path is not available. Follow these steps in order to move your company file to your local drive.
Note: It is advisable to perform these steps using the server computer which has been hosting your company files. In case you don’t have access to that, you can still follow these steps from any workstation.
- Tap on the Windows start button from a server computer or any workstation.
- Type File Explorer in the search bar and open it.
- Search for the QuickBooks folder and then open it. If Quickbooks is open, press F2 in order to get the location
- Look for your company file ending with .QBW.
- Note down the drive name its location.
- Now just move your company file and not the whole folder to C: Drive.
Try running your file now. If the error still pertains, move to solution 3.
Solution 3- Create a portable Company File and restore it back to your server
Your file should be on your local drive if you have followed the previous solution correctly. Try creating a portable company file, and keep in mind that it is the compact version of your financial data.
- Open QuickBooks on the system you moved your company file to.
- Choose Open or Restore an existing company.
- Find and open the company file you moved to your C: Drive.
- Select Quit QuickBooks from the File menu. Reopen QuickBooks after that.
- Go to the File menu and choose Open or Restore Company.
- Choose Restore a portable file and then press Next.
- Look for the portable company file (QBM) you created and then open it.
- Choose the drive from where you moved your company file to restore it to its original location.
- Press on Save. Now your file is back on the server.
- Tap on the File menu and choose Quit QuickBooks.
Solution 4- Run File Doctor on your server
The damaged company file is also a major reason causing the QuickBooks Company File Error 6177 0. Run file doctor in order to fix the issue:-
- Download and install the QuickBooks tool hub if it is already not present on your system.
- Run QuickBooks File Doctor.
Note:- It can take up to one minute to open the file doctor. In case it does not, manually search and open it.
- Select your company file from the drop-down option in QuickBooks File Doctor. If you don’t see your file, choose Browse and search to find it.
- Choose Check your File (Middle option only) and then press Continue.
- Select Next after entering your QuickBooks admin password.
Solution 5- Manually fix the File Path.
Another reason for Intuit Error Code 6177, 0 is if your file path gets corrupted. You can manually fix issues if QuickBooks cannot use the path to open the company File by following these steps-
- Open File Explorer on your server computer and look for your QuickBooks Folder.
- Search the file ending with ND at the end.
- Right-click on the ND file and choose Delete.
Tip: This step does not affect your accounting data.
- Download and install QuickBooks Database Server Manager if it is already not present on your system.
- Tap on the Windows Start button on your server computer.
- Search and open QuickBooks Database Server Manager.
- Select the folder which has your company file.
- Tap on Start Scan.
- Close the application after the scan is over.
- Set your folder permissions to share your company files.
Solution 6- Resetting Multi-User Mode
Resetting your Multi-user mode is the simplest way to fix QuickBooks enterprise error 6177. Follow these steps in order to do so:-
- Run QuickBooks on your server computer.
- Choose File menu and tap on Utilities.
- Now select Stop Hosting Multi-User Access and tap Yes to confirm.
- Click on the File menu and select Quit QuickBooks. These steps will reset your hosting settings.
- Now rerun QuickBooks but don’t open your company file.
- Click on the File menu and hover over utilities.
- Choose Host Multi-User Access and tap Yes to confirm.
- Click on the File menu and select Quit QuickBooks.
So this has been all about QuickBooks error 6177. We discussed the various causes leading to it and how you can fix it. We hope that your error is resolved after following the mentioned steps. QuickBooks offers a variety of facilities to businesses and helps them with their accounting needs. In case you find it a bit difficult to follow the above-mentioned steps, you can always contact our technical staff, and they will guide you in all possible manners.