Best Ways To Fix QuickBooks Error 1000!- Unable To Use Payroll Service

Just like any other technical snag on any other application; QuickBooks Error 1000 has also become a common issue. It arises on your devices when you send payroll or enter direct deposit information for your employees. Most of the time, it has been seen that this issue occurs once the payroll PIN is punched incorrectly multiple times. And it does not allow users to go forward with the process. QuickBooks payroll message code 1000 that appears on the screen is:- 

Fix your bank connection. Sorry, but there’s a problem with your bank connection. To fix this issue, you will need to disconnect and reconnect your account. (1000)”

What are the general causes of QB error 1000?

There can be a lot of things that might have gone wrong. But the most common reasons why you are facing this issue might be any of these.

1. Maybe your bank’s server is facing downtime.
2. You might have forgotten the password. Or you are punching an old password.
3. Maybe there is maintenance going on from your bank’s side on such services.
4. Another reason for this problem can be a relatively slow internet.

Methods To Fix QuickBooks Application Error 1000

There are two ways through which you can fix QuickBooks application error 1000. If you know, the payroll PIN just waits for 15 minutes and you will be able to reaccess your payroll services. The other option is to reset your payroll PIN. It may take a while for you to use the payroll services again. Let’s look at these solutions in depth:

Solution 1:- Wait for 15 minutes.

QuickBooks error code c 1000 arises after entering an incorrect payroll PIN 3 or more times. QuickBooks block access to the payroll service for 15 minutes. If you remember your payroll PIN after this error message appeared, just wait for 15 minutes. QB will allow you to re-access your payroll service. 

Solution 2:- Reset your Payroll PIN 

If you don’t remember your payroll PIN even after a QuickBooks Error with Message Code 1000 appearing on your screen, reset your payroll password. There are two ways to reset the payroll PIN.

Method 1- Mail your Password 

In this process, you need to fill out a form and mail it to Intuit. You also need to attach an id proof. These are the steps you need to follow:-

1. Download QuickBooks PIN Replacements form.
2. Enter all the necessary information.
3. Attest a copy of id proof issued by the government.
4. Send the form and id proof to Intuit. 
5. Once done, contact your customer support team for a new payroll PIN.

Also read: How to Fix QuickBooks Payroll Error PS036 in QB Desktop?

Method 2- Manually Change the Password

This method is for the QuickBooks desktop version and changes your password instantly. These are the steps you need to follow:- 

1. Run QuickBooks Desktop with an admin account.
2. Go to the Employees menu and select Send Payroll data.
3. Go to the Send/Receive Payroll Data window and tap on Send button.
4. Click on the Forgot Your Pin button in the payroll service PIN window. 
5. Now enter your QuickBooks admin password and click on OK.
6. Enter the new payroll PIN and click on the Submit button to save the changes.

Solution 3: Connect with your bank

As already discussed above, there is a strong chance that your bank might be facing a down time and that’s the reason why this error happened. So, just to be sure, we suggest that you should contact your bank service provider to know what is exactly happening. 

If you get a maintenance break message from them; that means you will just have to wait for their services to be up and running.

Solution 4: Slow internet connection

Another reason why this is happening is due to slow internet connection. And to fix this problem you will have to first check and be sure about it. For that you can try executing some other services on your system. Or you can just try sending mail from your other account.

If the internet is not strong or stable, this problem can arise at times. So make sure this is also not causing the interruption. 

Read more: How to Fix QuickBooks Internet Security Settings?

Solution 5: If your bank is disconnected

In many cases your bank is disconnected which is why you get this issue. And in such cases, there is a certain solution that has to be followed. Here are the steps that have to be followed.

Step 1: Check the bank transactions

So, the first thing in such cases is to do the checking on your end. And for that, here is what has to be done.

1. Go to your Quickbooks and then click on the “Banking” menu option. And then choose the “transactions” menu.
2. Next, you will have to just choose the blue blank square for your bank account. The one that you need to disconnect.
3. Now, you will have to just choose the “For Review” tab from the option list.
4. And then you will have to just add and then review the transaction of the list.

Step 2: Now you will have to disconnect the bank account

Now, once you have done the checking, the next thing is to disconnect the bank account. And here is what has to be done.

1. For this, you will have to choose the “banking” option and then click on the “transactions menu” option. 
2. And again you will have to click on the blank square for your account that has to be disconnected.
3. Now, you need to click on the “edit” option and then on the “edit account info.”
4. After this, choose the option of “disconnect this account on save” checkbox.
5. Lastly, you will have to just choose “save and close.”

Step 3: Reconnecting your Bank Account

Once all this is done, you will have to just reconnect the same bank account. And once after this, the error 1000 in QB is going be fixed after doing this.

Need assistance from an expert?

So this has been all about QuickBooks Error 1000. You should always keep your payroll PIN safe as it is crucial when required to release payroll. If you still have any doubts left, reach out to an expert, and they will help you fix it. Call Asquare Cloud Hosting Helpline Number.

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Oriana Zabell

Oriana Zabell, a professional cloud engineer, has over three years of experience in desktop, online QuickBooks support and troubleshooting. She is currently working as a cloud hosting consultant with Asquare Cloud Hosting. She loves to read and write about the latest technologies such as cloud computing, AI, DaaS, small businesses, manufacturing. When not writing, she is either reading novels or is indulged in a debate with movie fanatics.