Last Updated on December 29, 2025
QuickBooks error 1000 is a common error that arises on your devices when you send payroll or enter direct deposit information for your employees. Generally, it occurs when the payroll PIN is entered incorrectly multiple times, preventing the process from continuing. The QuickBooks Payroll message code 1000 that appears on the screen is:
| “Fix your bank connection. Sorry, but there’s a problem with your bank connection. To fix this issue, you will need to disconnect and reconnect your account.” |

You don’t have to worry too much; you can just follow this blog, which explains why this issue arises and offers expert methods to resolve it.
If you are facing any technical difficulty while fixing the error 1000 in QB Desktop, you must seek expert assistance. Call at (855)-510-6487 to speak with a certified professional to get rid of this issue.
What are the General Causes of QB Error 1000?
There can be a lot of things that might have gone wrong. But the most common reasons why you are facing this issue might be:
- Maybe your bank’s server is facing downtime
- You might have forgotten the password. Or you are punching in an old password
- Maybe there is maintenance going on from your bank’s side on such services
- Another reason for this problem can be a relatively slow internet
After discussing the possible triggers, let’s move on to the next section on how to resolve this issue.
Methods To Fix QuickBooks Application Error 1000
There are two ways to fix the QuickBooks application error 1000. If you know, the payroll PIN just waits for 15 minutes, and you will be able to access your payroll services. The other option is to reset your payroll PIN. It may take you a while to use the payroll services again. Let’s look at these solutions in depth.
Solution 1: Reset your Payroll PIN
If you don’t remember your payroll PIN even after a QuickBooks error message code 1000 appears on your screen, reset your payroll password. There are two ways to reset it, which are mentioned below.
Method 1: Mail your Password
In this process, you need to fill out a form and mail it to Intuit. You also need to attach an ID proof. These are the steps you need to follow:
- Download the QuickBooks PIN Replacements form
- Enter all the necessary information
- Attach a copy of the ID proof issued by the government
- Send the form and ID proof to Intuit
- Once done, contact your customer support team for a new payroll PIN
Method 2: Manually Change the Password
This method is for the QuickBooks desktop version and changes your password instantly. These are the steps you need to follow:
- Run QuickBooks Desktop with an admin account
- Go to the Employees menu and select Send Payroll data
- Go to the Send/Receive Payroll Data window and tap on the Send button
- Click on the Forgot Your PIN button in the Payroll Service PIN window
- Now, enter your QuickBooks admin password and click on OK
- Enter the new payroll PIN and click on the Submit button to save the changes
Note: When updating payroll, users may encounter QuickBooks Payroll Error PS036 due to inactive payroll subscriptions or incorrect service keys. Verify your payroll status, update QuickBooks, and re-enter the service key to resolve the issue quickly and continue payroll processing smoothly.
Solution 2: Connect with Your Bank
As discussed above, there is a strong chance your bank is experiencing downtime, which is why this error happened. So, just to be sure, we suggest you contact your bank service provider to find out exactly what is happening.
If you get a maintenance break message from them, you will just have to wait for their services to come back up.
Solution 3: Check Internet Connectivity
Another reason this is happening is a slow internet connection. Now, to fix this problem, you will first need to check and confirm it. For that, you can try running other services on your system. Instead, you can just try sending mail from your other account.
If the internet is weak or unstable, this problem can occur at times. So make sure this is also not causing the interruption.
Note: Incorrect QuickBooks Internet Security Settings can block software updates and online services. To avoid errors, configure firewall ports, add QuickBooks to antivirus exceptions, and ensure proper internet permissions so QuickBooks can communicate securely without interruptions.
Solution 4: Verify the Transactions and Disconnect the Bank Account
In many cases, your bank is disconnected, which is why you get this issue. In such cases, you need to check the bank transactions, disconnect the bank account, and reconnect it. For that, follow the steps below.
Step 1: Check the Bank Transactions
First, you must check the bank transactions by carrying out the instructions below:
- Go to your QuickBooks and then click on the Banking menu option
- Here, choose the transactions menu
- Next, you will just have to choose the blue blank square for your bank account. The one that you need to disconnect
- Now, choose the For Review tab from the list of options
- Lastly, add and review the transaction on the list
Once you have verified your bank transaction, move on to the next step to disconnect the bank account.
Step 2: Disconnect the Bank Account
To disconnect your bank account, you can carry out the instructions below:
- Start by clicking the Banking option, then click on the Transactions tab
- Next, tap on the blank square for your account that has to be disconnected
- Now, click on the Edit option, then on the Edit account info
- After this, mark Disconnect this account on save checkbox
- Lastly, choose the Save and Close option
After disconnecting the bank account, you need to reconnect it in the next step.
Step 3: Reconnecting your Bank Account
To reconnect the Bank Account, you can follow the steps below:
- Start by selecting the Connect Account
Note: If you have already connected to an account in QuickBooks, you should select Link Account.
- Browse for the bank by URL or name, and choose a bank from the list
Note: If you can’t locate the bank, you can manually upload transactions instead
- Log in to the bank by entering the banking user ID and password, and choose Continue
- Choose the bank account that you wish to connect to from the Enter account type dropdown, and select the dates to pull transactions from the listed options
Note: Some banks permit you to download the recent 90 days of transactions. However, others can go back as far as 24 months.
- Choose the QB account:
- If you are connecting your bank account for the first time
- Choose Add new from the Enter account type dropdown menu
- Select either Cash and cash equivalents or Credit card in the Account Type dropdown
- If you choose the Cash and cash equivalents account, in Detail Type, choose Savings or Bank
- Name the account and choose Save and Close
- If you are connecting to a different bank, choose the account to connect to from the list of existing accounts
- If you are connecting your bank account for the first time
- Choose Connect, then select Done
- Back on the Bank transactions page, choose Update. This automatically downloads the recent bank transactions
Once you have verified the bank transactions and reconnected your account, check whether the issue is resolved. We hope the solutions above will help you overcome this error.
A Quick View on QuickBooks Error 1000
We have outlined a table below that provides a concise version of this blog on error code 1000 in QuickBooks Desktop.
| Description | Error 1000 in the QB application makes it difficult for the application to connect to your bank account. |
| Common reasons | Busy bank servers, inserting the wrong password, slow internet connectivity, or maybe your bank is busy due to maintenance. |
| Top resolutions | Reset the Payroll PIN, connect your bank account, ensure a good internet connection, and verify bank transactions. |
Conclusion
This blog covers everything about QuickBooks error 1000. It has mentioned the potential causes behind this issue. Moreover, it focused on helping you resolve this issue by outlining the effective fixes. However, if you are having difficulty troubleshooting this issue, you should seek professional help by dialing (855)-510-6487 for expert assistance.
Frequently Asked Questions (FAQs)
What is the error code 1000 in QuickBooks software?
The error code 1000 in QuickBooks simply indicates that there’s a problem with your bank connection. You must disconnect and then reconnect the account so that the bank transactions can be brought into the QB software again.
How to resolve the Payroll error code 1000 in the QB application?
To resolve QuickBooks Payroll error code 1000, verify that the PIN you are entering is correct. You can also try to reset your Payroll PIN. If this doesn’t work, reconnect your bank account and fix the internet speed issue. Even after trying all these methods, if the problem still persists, you need to verify the transactions, then disconnect and reconnect your internet connection.
Why can’t I send a direct deposit in QuickBooks?
There can be various reasons why you can’t send a direct deposit in QuickBooks Software. Some common triggers that can lead you to this issue include incorrect or incomplete employee bank information and an inactive Payroll subscription. Insufficient funds in your Payroll bank account or several bank connection errors can also be the reason why you are unable to send direct deposit.
How can I correct direct deposit information in QuickBooks Desktop?
To update, change, or correct your direct deposit information in QuickBooks Desktop, follow the steps below:
1. Head to Employees and choose Employee Center to access the employee list
2. Choose the employee’s name
3. Next, choose the Payroll Info tab
4. Now, choose the Direct Deposit button
5. Select Use Direct Deposit for [employee’s name]
6. Choose to deposit the paycheck into one or two accounts
7. Here, type in the employee’s financial institution information (Bank Name, Routing No., Account No., and Account Type)
8. Choose OK to save the information
9. Lastly, type in the Direct Deposit PIN when prompted
What are the general causes of QB error 1000?
There can be a lot of things that might have gone wrong. But the most common reasons why you are facing this issue might be any of these.
- Maybe your bank’s server is facing downtime.
- You might have forgotten the password. Or you are punching an old password.
- Maybe there is maintenance going on from your bank’s side on such services.
- Another reason for this problem can be a relatively slow internet.
Methods To Fix QuickBooks Application Error 1000
There are two ways through which you can fix QuickBooks application error 1000. If you know, the payroll PIN just waits for 15 minutes and you will be able to reaccess your payroll services. The other option is to reset your payroll PIN. It may take a while for you to use the payroll services again. Let’s look at these solutions in depth:
Solution 1:- Wait for 15 minutes.
QuickBooks error code c 1000 arises after entering an incorrect payroll PIN 3 or more times. QuickBooks block access to the payroll service for 15 minutes. If you remember your payroll PIN after this error message appeared, just wait for 15 minutes. QB will allow you to re-access your payroll service.
Solution 2:- Reset your Payroll PIN
If you don’t remember your payroll PIN even after a QuickBooks Error with Message Code 1000 appearing on your screen, reset your payroll password. There are two ways to reset the payroll PIN.
Method 1- Mail your Password
In this process, you need to fill out a form and mail it to Intuit. You also need to attach an id proof. These are the steps you need to follow:-
- Download QuickBooks PIN Replacements form.
- Enter all the necessary information.
- Attest a copy of id proof issued by the government.
- Send the form and id proof to Intuit.
- Once done, contact your customer support team for a new payroll PIN.
Also read: How to Fix QuickBooks Payroll Error PS036 in QB Desktop?
Method 2- Manually Change the Password
This method is for the QuickBooks desktop version and changes your password instantly. These are the steps you need to follow:-
- Run QuickBooks Desktop with an admin account.
- Go to the Employees menu and select Send Payroll data.
- Go to the Send/Receive Payroll Data window and tap on Send button.
- Click on the Forgot Your Pin button in the payroll service PIN window.
- Now enter your QuickBooks admin password and click on OK.
- Enter the new payroll PIN and click on the Submit button to save the changes.
Solution 3: Connect with your bank
As already discussed above, there is a strong chance that your bank might be facing a down time and that’s the reason why this error happened. So, just to be sure, we suggest that you should contact your bank service provider to know what is exactly happening.
If you get a maintenance break message from them; that means you will just have to wait for their services to be up and running.
Solution 4: Slow internet connection
Another reason why this is happening is due to slow internet connection. And to fix this problem you will have to first check and be sure about it. For that you can try executing some other services on your system. Or you can just try sending mail from your other account.
If the internet is not strong or stable, this problem can arise at times. So make sure this is also not causing the interruption.
Read more: How to Fix QuickBooks Internet Security Settings?
Solution 5: If your bank is disconnected
In many cases your bank is disconnected which is why you get this issue. And in such cases, there is a certain solution that has to be followed. Here are the steps that have to be followed.
Step 1: Check the bank transactions
So, the first thing in such cases is to do the checking on your end. And for that, here is what has to be done.
- Go to your Quickbooks and then click on the “Banking” menu option. And then choose the “transactions” menu.
- Next, you will have to just choose the blue blank square for your bank account. The one that you need to disconnect.
- Now, you will have to just choose the “For Review” tab from the option list.
- And then you will have to just add and then review the transaction of the list.
Step 2: Now you will have to disconnect the bank account
Now, once you have done the checking, the next thing is to disconnect the bank account. And here is what has to be done.
- For this, you will have to choose the “banking” option and then click on the “transactions menu” option.
- And again you will have to click on the blank square for your account that has to be disconnected.
- Now, you need to click on the “edit” option and then on the “edit account info.”
- After this, choose the option of “disconnect this account on save” checkbox.
- Lastly, you will have to just choose “save and close.”
Step 3: Reconnecting your Bank Account
Once all this is done, you will have to just reconnect the same bank account. And once after this, the error 1000 in QB is going be fixed after doing this.
Need assistance from an expert?
So this has been all about QuickBooks Error 1000. You should always keep your payroll PIN safe as it is crucial when required to release payroll. If you still have any doubts left, reach out to an expert, and they will help you fix it. Call Asquare Cloud Hosting Helpline Number.
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Oriana Zabell, a professional cloud engineer, has over three years of experience in desktop, online QuickBooks support and troubleshooting. She is currently working as a cloud hosting consultant with Asquare Cloud Hosting. She loves to read and write about the latest technologies such as cloud computing, AI, DaaS, small businesses, manufacturing. When not writing, she is either reading novels or is indulged in a debate with movie fanatics.