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QuickBooks Error Code 6190 -816 | Unable To Open Company File

QuickBooks Error Code 6190

Like any other accounting software, QuickBooks can also come up with several errors. One of them is QuickBooks error code 6190 -816. It takes place when multiple users try to open the company file in single-user mode. Another reason is when there is any damage to the company file or network. There are several other reasons as well that may restrict you from accessing the company file data.

Why am I Getting Error 6190 in QuickBooks? To get answers to all such queries, contact our experts by placing a call on our Asquare Cloud Hosting Helpline Number.

What Does QuickBooks Error Code 6190 Means?

QuickBooks error 6190, -816 occurs when QB cannot connect with the company file located on the server in the network. Also, when multiple users are trying to access the same company file together in a single-user mode. QuickBooks Error Message 6190 appears on your screen that reads:

"QuickBooks is unable to open the company file. It may have been opened by another user. You should ask that user to switch to multi-user mode so that you can both use the company file at the same time. This file could also be located in a read-only network folder. Error Codes: (-6190, -816)"

The message suggests that you must close the application at its occurrence. You must have got a brief idea about the QuickBooks error 6190 and 816 by now. Let’s find out the various ways to help you identify that QuickBooks error code 6190 -816 has taken place.

How To Identify QuickBooks Company File Error 6190?

Here, we have mentioned some of the common signs that you may notice whenever the error code 6190 QuickBooks takes place:

  1. When the error message pops up on your screen, it crashes the active programs.
  2. The Windows respond sluggishly to the keyboard and mouse commands.
  3. The Windows crashes and freezes at regular intervals.

Causes of QuickBooks Error Message 6190 -816

The QuickBooks error code 6190 -816 can occur if there is any discrepancy between the transaction log (.TLG) file & the QuickBooks company (.QBW) file. However, several other reasons can also evoke the error. Here, we have mentioned some of the major reasons that restrict you from accessing the company record:

  1. The error occurs when the transaction log (.TLG) file doesn’t match the company’s (.QBW) file.  The Transaction log file helps in recording the transactions made by the company file.
  2. Update failure is another reason where a user updates the company file but doesn’t update the transaction log file.
  3. It may occur when multiple users try to access a company file simultaneously in single-user mode.
  4. You may end up with the error code 6190 due to damaged QB data.
  5. If you have stored your company files in the read-only network folder.

Troubleshooting Methods to Fix QuickBooks Error 6190 and 816

Before you begin to fix the QuickBooks Error 6190 -816, you need to make sure that you have logged into your Computer as an administrator. Else, right-click on the QuickBooks Desktop icon and select the Run as Administrator option for using QuickBooks as an admin. Besides, you must create a backup of your company data so that you can restore it if anything goes wrong.

Note: Before performing the troubleshooting solutions, you must update QuickBooks to the latest version. Besides, you must create back of your company data to avoid any data loss.

Method 1: Repair Data Damage with QuickBooks File Doctor 

Fix QuickBooks File Error 6190 using File Doctor Tool

Sometimes, you may end up with the error code 6190 -816 in QB due to network damage or a corrupt company file. It would be best to run the QuickBooks File Doctor to repair the company file data damage in such a situation. 

Method 2: Use Quick Fix My Program Tool from QuickBooks Tool Hub

The Quick Fix My Program will help to shut down all background processes that QuickBooks is using. Further, it will also run a quick repair on your program to fix the QuickBooks error 6190 -816. You need to download and install the QuickBooks Tool Hub to run Quick Fix My Program by following the below-given instructions:

  1. Download the QuickBooks Tool Hub.
  2. Now, open the download folder and double-click on the QuickiBooksToolHub.exe file. Follow the on-screen instructions to install QuickBooks Tool Hub.
  3. Once installed, you have to close QuickBooks and any other program that is opened.
  4. Click on the desktop icon to open the QB Tool hub and go to the Program problem tab.

    QuickBooks Desktop Error 6190
  5. Refresh the QB desktop application by clicking on QuickBooks Fix My Program. This might take a few minutes.
  6. At last, open the company file in QuickBooks again. 

Method 3: Rename QuickBooks .ND and .TLG Files

As discussed above, the error 6190 in QB can take place due to damage in the .ND and .TLG data files. Thus, you have to rename these files to eliminate any damaged data in your company files. Make sure to use the system on which you have stored your company file, as it will prevent data loss. Further, follow the below-given steps to rename the files:

  1. Firstly, open Windows File Manager and go to the QuickBooks installation directory.
  2. The QB desktop is installed in C: \ Users\ Public\ Public Documents\Intuit\ QuickBooks\. 
  3. Now, search the files with the same name as your company file but a different extension, i.e. .ND & .TLG.
    1. company_file.qbw.nd
    2. company_file.qbw.tlg
  4. Right-click on the company file and select the Rename option. Followed by that, add .OLD at the end of the file name.

    Unable to Open Company File Error 6190
  5. Lastly, open QB and check if you can open the company file.

If the Intuit QuickBooks error code 6190 -816 persists even after following the troubleshooting methods mentioned above, then you follow the next one.

Method 4: Restart Computer on the Network

At times, the above-listed methods might not help in resolving the issue. In such a situation, you can try restarting both the server and workstation. To restart, you may follow the below-given steps:

  1. At first, please navigate to the server you have hosted the company file on and then restart it. Further, you have to restart all the workstations connected to the network.
  2. Now, open QB on the server and then run it on the Workstation.

There might be a possibility that it doesn’t serve your purpose. Therefore, in that case, you can try to move your company file from its original location to the local desktop.

Method 5: Move Company File to the local System

If a network issue is restricting QuickBooks to access the company file from the server, then move the files to the local system. While following this resolution method, make sure to access the file in single-user mode:

  1. To begin, copy your company file on the local desktop from its original location.
  2. After that, move it to the workstation on which you are trying to access the file.
  3. Lastly, enter the credentials and sign in to the QB desktop and try accessing the company file.
Need Technical Assistance!

We hope this detailed troubleshooting guide would have helped you fix QuickBooks error code 6190 -816. If the issue persists even after that and restricts you from opening the company file, then you must get in touch with our experts by placing a call on our Asquare Cloud Hosting Helpline Number. Our team is available 24X7 at your service. We will be glad to help you fix any QB-related issues.


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