How to Resolve QuickBooks Error 6000 83? (Company File Issue)

You might come across several errors while using QuickBooks Desktop. It might occur due to an issue in the hardware or software Windows components and QuickBooks itself. However, you might end up with QuickBooks error 6000 83 while trying to access, restore, or backing up the QB Company file.

It is essential to look for the root cause and detect the signs and symptoms of this issue. That’s the only way you can troubleshoot the problem quickly and completely. We have listed all such reasons and the resolution methods that can help you resolve the error 6000 83 at the earliest.

Are you stuck with error 6000 83 while opening the QuickBooks company file? If yes, then you must get in touch with our experts by placing a call on our Asquare Cloud Hosting Helpline Number at +1(855)-738-0359.

Table of Contents

QuickBooks Error Code (6000, -83) – Description

QuickBooks Error code 6000 83 is one of the company file errors that can trigger major damage to your company file data. And thus, you may end up with frequent crashes and application failure. The following error message displays on your screen when the error takes place:

“An error occurred when QuickBooks tried to access the company file. Please try again. If the problem persists, contact Intuit  and provide them with the following error codes: (-6000, 83)”.

Error 6000 83 Opening QuickBooks Company File — **QB Error Message 6000 -83 Popup Box.**

Along with the error code, the error message also provides a solution if it takes place due to some specific reason. One of the reasons behind the failure is insufficient folder access permission.

Possible Causes of Error 6000 83 In QuickBooks Desktop

Here, we have mentioned the major reasons that can trigger the QuickBooks error 6000 83:

You might have updated the company file stored on the server as per the later version.
There might be missing installation files from the QuickBooks installation directory.
Enough permissions aren’t provided to the Windows user account to access the server or QuickBooks database service.
Windows security software blocks QuickBooks from accessing the company file stored on the server.
A Damaged company file can trigger the Error.
Multiple computers in the network might be hosting the company file.
An incompatible version of QuickBooks Desktop can be a reason.
The chances are high that you have set up a different language on Windows other than English.
You are using an incorrect path to set up QuickBooks Desktop on the client’s computer.
Incorrect QuickBooks Company file extension can also result in an error (6000, -83).
Due to network connectivity issues, the client’s workstation cannot connect with the server hosting the company file.
For those who are using “non-US” or “non-Canadian” versions of Windows- this problem can occur on your PC as well.
It can also be caused when the file extension is incorrect.
If there is insufficient access provided to QBDataServiceUserXX.
When and if the file extension of your company files is either in .qbw.adr or .qbm.

If you are working on Linux servers the common reasons can be as follows.

If the qbdir.dat file is missing.
And when the qbmonitor is unable to monitor the company files of QB in your directory.
When the machine you are working on is unable to ping the server’s name.

How To Fix QuickBooks Error 6000 83 Instantly?

You might end up with Intuit QuickBooks error message 6000 83 when you try to restore, open or backup your company file. Depending on the situation in which you encounter the error, different troubleshooting steps need to be followed to get it fixed.

Condition 1: If QB Error -6000 -83 Occurs While Creating a Backup of Company File

If you’re creating a backup of your QB company file and then encounter the Intuit Company File Error Code (-6000, -82) in that case, you need to follow the below-given steps:

Firstly, you have to close the QuickBooks Desktop on your server computer. Then, go to the File menu and select Quit QuickBooks Desktop.
Now, click on the Windows Start menu.
In the search bar, type in File Explorer and open it.
From the navigation bar, select My Computer, also called “This PC.”
After that, select and open your C: drive.
Right-click on the screen, select New, followed by Folder to create a new file folder. Name it as “QB Test Folder”.
Create a backup company file by following the listed steps. When asked where to save the backup, then you must save it to the newly created folder on the C: drive.
Follow the mentioned steps to restore your company file using the new backup.

You can start using your backup as the main company file if the QB error code 6000 -83 doesn’t appear after following the above steps. We also suggest you rename the file to avoid any confusion due to the file name.

IMPORTANT: If the above troubleshooting method doesn’t help, it means severe data damage in the company file. Thus, you must try using QuickBooks Auto Data Recovery to recover damaged QuickBooks data in that case.

Condition 2: Error Occurs while Restoring the Company File

If you are stuck with QuickBooks error 6000 83 while restoring your company file, then you must follow these steps.

Solution 1: Verify Your Backup File Name

You need to ensure that your backup company filename or the folder storing it has no symbols, special characters, or spaces.

Open the Windows Start menu in the first place.
Then, type File Explorer in the search bar and open File Explorer.
Open the folder that stores your backup company file.
Right-click the file that has .qbb at the end of the file name. Then, select the Rename option. This is your backup company file.
Remove if any special characters, symbols, or spaces are present in the filename.
Right-click the folder that stores the QBB file and select Rename. Remove if any special characters, symbols, or spaces are present.

Solution 2: Make a Portable Company File

If you cannot restore the QB file, you need to open the company file from which you created the backup. Further, create a portable company file by following Method 1 of Condition 3 from QuickBooks Error 6123. After that use the portable File to restore the QB Company file and check if the issue persists.

Solution 3: Restore your Backup File from the Local Hard Drive

If your backup company file is stored on the server, you must move it to the local hard drive usually the C drive. Then, Restore the QuickBooks Company File from the local Backup and after fixing the error, you can move your backup file back to the server.

Note:- You can open your backup file using the mapped path or UNC path if file is on a network.

Condition 3: While Storing the Company File on a Windows server

If you have saved the company file on a Windows server, then you must follow these steps to fix QuickBooks error 6000 83:

Solution 1: Turn off Hosting on Your Workstations

While hosting your company files on a network, ensure that the “host multi-user access” option is off. That has to be off on all of your workstations. And then you need to follow a few steps that are:

First of all open QuickBooks desktop on one of your workstations.
Navigate to the “file menu” and just hover your cursor over “utilities.”
If you get to see the option of “Host multi-user access” there; do not select it. Rather head to the next workstation.
You need to check on all your workstations- the same thing. When you see the option of “Stop hosting multi-user access”; just select that option.
You need to just repeat these steps on all the workstations to ensure none of the problems creating desktops stay connected.

Solution 2: Use QuickBooks File Doctor

Sometimes, minor issues with the company file data can be a cause of such error messages in QuickBooks. So, Download QuickBooks File Doctor and run it to scan and fix any such issues in your file data.

Use QuickBooks File Doctor to fix error -6000, -83

Solution 3: Restore from a backup

If you already have a backup of your company file, then use the backup to restore your company file. If you Don’t have one, then manually fix QuickBooks Company file error -6000, -83 by following the next solution mentioned below.

Manually Resolve QuickBooks Company File Error -6000, -83

If you cannot access the QB File Doctor or the QuickBooks Company File Error 6000 83 persists even after running the File Doctor tool, you must try fixing the issue manually.

Step 1: Set up Windows for sharing the Company Files

Firstly, update QuickBooks as per the latest available version.
Then, you need to check your firewall and internet settings on your server computer and workstations. Ensure that QuickBooks Desktop is running on your network.
Set your folder permissions so that you can share the QuickBooks folder with your company files.

Step 2: Scan the Folder that has your Company Files

You have to download and install QuickBooks Database Server Manager on your server computer.
Then, open the Windows Start menu on your server computer.
In the search bar, type Database Server and open QuickBooks Database Server Manager.
Follow the on-screen instructions to scan the folder with your company files.
Once done, open the Windows Start menu. Type File Explorer in the search bar to open File Explorer.
Search for the folders you just scanned.
To verify, look if an ND file is present in the folder. It should look like this: [your company file]qbw.nd. If you don’t find it, scan the folder once again.
Then, open your company file in QuickBooks. If you can work without any problem, it means 6000 83 error in QuickBooks is fixed.

Step 3: Check Your Hosting Settings

At times, the Database Server Manager can reset the hosting settings on your workstations. Once you scan your folders, follow the steps in “Solution 1: Turn off hosting on your workstations” from this article. After that, Check if the issue persists else move on to the next step.

Step 4: Reset Database Server Manager

For this, you need to configure the Database Server Manager. Once done with the process, try opening your company file.

Step 5: Move Your Company File

You may try to fix QuickBooks error 6000 83 by moving your company file. For that, you may follow the below-given steps:

Open the Windows Start menu> File Explorer.
Then, search for the folder with your company file. It should look like this: [your company name].qbw.
After that, right-click on the company file and select the Copy option.
Further, right-click on an empty space on your Windows desktop and click on Paste. Now, you will have a copy of your company file.

Important: Follow the below-given instructions if QuickBooks asks you to rebuild your company file.

Open the QuickBooks Desktop.
Then, select the option Open or restore an existing company.
Then, open a company file.
You have to browse your computer for the company file that you have copied to your Windows desktop.

If you are able to open the copied file, it signifies that the issue was with the file location. Therefore, you must move the company file back to its original folder.

Firstly, you have to close the QuickBooks Desktop. For that, go to the File menu and select Quit QuickBooks Desktop.
Now, right-click the copied company file and select Rename option.
To rename, add the word Updated to the filename.
Then, open the folder in which you have stored your original company file.
Now, right-click your original company file and rename it by adding the word Old at the end of the filename.
Move your company file to the open folder from your Windows desktop.
Now, open QuickBooks Desktop and select Open or restore an existing company. Then, open the required company file.
Lastly, browse and open the copied company file.

Solution 4: Edit the Windows Hosts File

Check your network if the issue persists. Further, move to one of your workstations and edit your windows host file by following Method 2 of the article QuickBooks Error H505.

Condition 4: While Storing Company file on a Linux server

Before you begin following the below methods, you must have the required permissions for making changes to the server. Also, perform the steps only if you are familiar with Linux networks.

Step 1: Configure your Linux server

In the first place, try opening the Linux Database Server Manager on your server.
Then, you have to configure Database Server Manager and the directory in the Initord.conf file.
Lastly, you have to restart QuickBooks Enterprise on your host computers.

Step 2: Configure your Host File

Before you begin, you need to ping your server to get the server name and IP address:

Open the Windows menu on one of the computers connected to the network.
In the search bar, type in CMD and open Command.
Then, type “Ping[Name of your Linux server]” in the window and press the Enter key.
Note down your server name and the IP address.

After that, you need to edit the host files. Besides, all the computers that are connected to the server must have the correct IP address and Linux server name. Begin troubleshooting with the computer where the error occurs.

At first, go to the File menu and select Quit QuickBooks Desktop.
Then, click on the Windows menu.
In the search bar, type File Explorer and then open it.
From the navigation bar, select My Computer.
Now, open your C: drive, followed by your Windows folder.
Then, search for the System32 folder. After that, open the Drivers folder followed by the ETC folder.
Right-click on the file named as: C:\Windows\System32\drivers\etc\hosts. Select Open with and then Notepad.
At the end of the file, add the Linux server IP address. Then, press the Tab key and add your Linux server name.
Lastly, select File and then click on Save. Once done, close the Notepad.
If the issue is fixed, try opening the QuickBooks Desktop and your company file.

Still facing the issue?

However, we have mentioned all the resolution methods possible to eliminate QuickBooks Error 6000 83. But, there might be some users that may find it a bit complicated. Well, in that case, we suggest you give us a call on Asquare Cloud Hosting Helpline Number +1(855)-738-0359.

Easy Guide to Fix QuickBooks Error 6000 83 – Company File Issue