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How To Resolve QuickBooks Error 6123 | Can’t Open Company File

QuickBooks Error 6123

While working with QuickBooks software, Opening, Upgrading, and backing up company files is a regular practice. But the annoying QuickBooks error 6123, 0 would pop up without any prior indications, and all your work process comes to a halt. Well, don’t panic if you have come across such an issue. You can resolve it very easily by closing some programs and by modifying your company file. Let’s understand why it occurs.

If you are annoyed due to the constant 6123 errors in QuickBooks Desktop. Well, now you don’t need to. Give us a call on our Asquare Cloud Hosting Helpline Number and get instant assistance.

What Is QuickBooks Desktop Error 6123 0 – Overview

While trying to restore, open, or upgrade the QB company file, you may come across QuickBooks error code 6123. System’s firewall restrictions, Damaged data files, or any antivirus program can be the main reason for such an error code. Besides, it also occurs while opening a company file from the multi-user network. Whenever you encounter any such error, you’ll see an error message on your screen that reads as:-

Error 6123, 0: “We’re sorry, but QuickBooks can’t open your company file.”

What is Intuit Company File Error 6123,0

The error 6123 in QuickBooks Desktop can appear due to many other reasons as given below. Let’s go through them.

The 6 Causes of QuickBooks Company File Error 6123, 0

Various conditions can cause such errors in QuickBooks 2018, 2019, or other versions. Below we have mentioned all the major reasons that lead to QuickBooks company file error 6123:

  1. QuickBooks Error Code 6123 takes place due to damaged QB data files.
  2. You might have selected the block Web Bugs filter option in your McAfee antivirus.
  3. A firewall is blocking a port that you need to communicate with the server hosting the file.
  4. Another reason is the damaged Windows OS.
  5. It occurs due to multiple versions of the QuickBooks database service.
  6. You might have changed the system’s name on which you have hosted the company file.

Many users panic whenever they come across ‘QuickBooks Can’t open your company file error message 6123’. Well, you can easily troubleshoot such issues with the most effective methods mentioned below.

How To Fix QuickBooks Error 6123,0?

Before executing the troubleshooting steps mentioned below, you must disable your antivirus and security programs to fix QuickBooks error code 6123 0 in 2008-2020 QB versions. Moreover, there could be three conditions that may result in the occurrence of QB Error Code 6123 in the desktop version.

  1. When you see QuickBooks Error Code 6123 while Opening or Restoring your Company file.
  2. When QuickBooks Desktop Error 6123,0 Occurs while Restoring your Company file (.qbw).
  3. When You Encounter Intuit QB error 6123, 0 While Restoring a Backup (.qbb) on a New system.

Condition 1: When you see QuickBooks Error Code 6123 while Opening or Restoring your Company file

Make sure you’re opening the company file within QuickBooks. If you try to open the file with Windows Explorer, you may encounter several issues.

Method 1: Run QuickFix My Program

You need to Download & Install QuickBooks Tool Hub to run QuickFix My Program. Try using tool hub on Windows 10, 64-bit. After that, follow the below steps for carrying out this resolution method & fix your QB error 6123:

Download & Install QuickBooks Tool Hub
  1. Open the most recent version (1.4.0.0) of QuickBooks Tool Hub and select the Programs Problems option.
  2. Then, select the QuickFix my Program tab. It might take some time to run if you have installed multiple versions of QuickBooks on the system.
Use QB Tool Hub to Run QuickFix My Program and Resolve Error 6123
  1. Open QuickBooks when QuickFix my Program finishes & check if the error code 6123 persists.

Method 2: Run QuickBooks File Doctor

Run QuickBooks File Doctor

Sometimes, QB is not able to open your company files due to damaged data in the file. In such a case, you must use the QuickBooks file doctor tool to eliminate damaged files issues. To have detailed information on how to run it, follow our article: How To Download And Run QuickBooks File Doctor Tool. After repairing the data files, try running QuickBooks again to check if the issue is resolved.

Method 3: Rename the Company file or Remove special characters

You might end up with QuickBooks (2013,2014,2015) error 6123, 0 if your company file name has any special character or if the file size exceeds.  For that, you need to make sure certain points as listed below:

  1. The file name should not exceed 30 characters.
  2. Additionally, your file shouldn’t contain any special character or space.
  3. You can try renaming the Company file to troubleshoot this issue.

Does QuickBooks error 6123 persist even after you have followed all the above methods? If yes, you can proceed with the next one.

Method 4: Renaming the .ND and .TLG file

Renaming the .ND and .TLG file
  1. Initially, open the folder in which you have saved your company file.
  2. Further, select the required .ND file.
  3. Right-click the company file and click on the rename option.
  4. After that, you have to rename .ND file to .AND.OLD.
  5. Rename the .TLG file in the same way.
  6. Finally, open the QuickBooks company file.

Method 5: Create a New Windows User

The chances are high of a Windows user login being corrupted. In such a situation, you can follow the below-given steps to create a new user:

Open Control Panel
  1. Open Control Panel and click on the Create new user option in the User icon.
Create new user
  1. Then, select the administrator for the user type.
  2. Moving ahead, reboot the system, and log in using the new user credentials.
  3. Now, move the company file to the desktop.
  4. At last, open QuickBooks and try to access the company file.

Method 6: Disable the System Security Programs

Disable the System Security Programs

You might end up with error code 6123 0 with QuickBooks if you are using McAfee security software. Many times the antivirus program interferes with the company file and considers it as malware. It will restrict the user from opening the company file. In such a scenario, disable the Antivirus application and then try to open the company file.

Read Also: Error: Windows Firewall Is Blocking QuickBooks- Here’s How To Fix It.

Method 7: Move the Company file to a Different Location

To verify if the file path is causing the issue, you have to move the file to a different location and open it from there. For that, follow the below-mentioned steps:

Move Company file to a Different Location
  1. Go to the folder where you have stored your company file.
  2. Right-click on the company file and select copy.
  3. After that, make sure that you copy the right file with the extension .QBW.
  4. You must copy the file to the desktop.
  5. Right-click on the blank space, and then click on New, followed by the folder option.
  6. Lastly, you have to open QuickBooks and try accessing the company file from the new location.

Read Also: How Do I Move QuickBooks to New Computer.

Condition 2: When QuickBooks Desktop Pro Error 6123,0 Occurs while Restoring your Company file (.qbw)

Solution 1: Restore the Company file from Local Drive

The user is supposed to move the backup file to the local hard drive. And also, avoid opening them from an online storage folder or remove the drive. For restoring the company file from a backup, you must follow the below steps:

  1. Firstly, you have to open QuickBooks.
  2. Then, go to the File menu and select Open or Restore Company.
Open or Restore Company
  1. Select the option Restore a backup copy> Next.
  2. Now, click on Local Backup> Next.
click on Local Backup> Next.
  1. You have to search for your company file. You must have saved it like this: [Your company name].qbb.
  2. Moving ahead, choose a folder to decide where you want to save your restored company file and then, select Open.
  3. Select Save when you are ready. 

Read Also: Resolve QuickBooks Restore Failed Issue.

Condition 3: When You Encounter Intuit QB error 6123, 0 While Restoring a Backup (.qbb) on a New system

Solution 1: Create a portable company file (.qbm) for restoring the company file

While you come across Error 6123 in QuickBooks Enterprise while restoring the backup on a new system, you must create a portable company file. Then, you have to restore the company file and follow the below-mentioned steps:

  1. Open QuickBooks desktop on the same system in which you created the backup of your company file.
  2. Then, you have to open the original company file.
  3. After that, create a portable file of it by following the below steps:
    • Firstly, you have to open QuickBooks and then login as an Admin.
    • Then, navigate to the File menu and click on the Create copy option.
    • Now, select Portable company file> Next.

      Create Portable Backup File to fix Error 6123 in QB
    • Give your portable company file a unique name.
    • Save it on an easy location like Windows Desktop.
    • Lastly, select Save and then OK
  4. Once done, open the QuickBooks desktop on the new system.
  5. At last, restore the company file by using the portable copy instead of the backup file.

Solution 2: Use QuickBooks Auto Data Recovery

The auto data recovery process can help you restore the company file. Try restoring the .adr copy of this file and check if it works or not. If you are looking for a detailed procedure, you can follow our QuickBooks Auto Data recovery article.

Contact Our Helpline to Resolve QuickBooks Enterprise Error 6123

This article covers all the major aspects that one must know about QuickBooks error 6123. We hope it has helped you in fixing the 6123 error on the QB desktop. If you are stuck with any query and need an expert’s assistance, we suggest you get in touch with our expert team by dialing our Asquare Cloud Hosting Helpline Number.

QuickBooks Company File Error 6123 FAQs:
1. Why QuickBooks cannot contact the Database server during error 6123 0?

It is because you have selected the block Web Bugs filter option in your McAfee antivirus.

2. In how many ways can you fix QuickBooks Enterprise Error 6123?

Well, several effective ways can help you eliminate QuickBooks file error 6123. To name, some of them include: Running QuickFix My Program & QuickBooks File Doctor.

3. Is it easy to fix the 6123 error on the QuickBooks desktop?

Yes, it’s not a tedious task. You need to follow a troubleshooting guide.

4. Can we resolve QuickBooks Error 6123 with Windows Update?

Well, Yes, you can if the cause of the error is an issue with the windows.

5. How much it Costs to troubleshoot error 6123 0 in QuickBooks Desktop?

Sometimes you can fix this issue without paying a penny, but if an error occurs due to damaged data or files, then you need to opt for the help as the plan varies.

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